Resume

Sign in

Active Directory Systems Administrator

Location:
Orange County, Florida, United States
Posted:
August 31, 2018

Contact this candidate

Resume:

CAREER SUMMARY: IT Certified professional with extensive experience in Networking, Consulting solutions for networking. Trouble shooting and repair of computers, video, data and telephone switching systems to MIL specifications (Specs 454, 9858, 2000). This includes experience in design installation and testing of Networks, Active Directory, and video, data, computer, and telephone systems. Certified MIL-STD-2000 Category E Operator. Experienced in the use of standard test and calibration equipment commonly found in the industry. Supervisor & Managerial experience. Excellent customer relation skills including help desk support.

TECHNICAL SUMMARY

Software: Hardware:

MS Windows 2000-2016 Advance Servers & Desktops HP Servers & Desktops

Active Directory 2000-2016 & Group polices, SCCM IBM Servers & Laptops

Windows XP pro, Vista/7/8 & SQL Servers Compaq Servers & Desktops

Windows Small Business Servers 2000-2012 R2 Dell Servers & Desktops

Windows 7, Windows 8, 10 Vista & CE Fujitsu Penncentra CE

Windows NT 4.0 Server & Workstations Netscreen 5 & 5 xp

Novell 4.0 –5.1 SonicWall and Cisco Firewalls

MS Exchange 5.5, 2000-2013 & Office 365 3 Com Switches & Hubs

Groupwise 5.1, Support Magic, ACTT Wyse Terminals, Laptops:

MS Office 95, 97 XP pro /2000/2010/2013 pro & 365 (Dell, Toshiba, Compaq, Hp)

Trend Micro OfficeScan Client Macintosh Laptops & Desktop

Norton Anti-Virus 7.5 - 10.0 Cisco Switches/Routers

Word Perfect 6.1- 8.0 Cat-5&6 Rj-45 Distribution Panels

Lotus 97, 123, 5.1, Approach & Notes 4.0 IBM & Clone PCs

Maximizer 97, Lync, Landesk Hp Laser & Inkjet Printers

Access 2000 Hp Print Servers

Photo Shop 5 – 7 Brother Printer Certified

Track – It, PC Anywhere HP printer Certified

VMware Horizon 7, VMWare 7.6, San storage, Solarwinds, Vigil

Tivoli 3.7, Remedy Action Request System 4.5, MS System Center

BMC Foot Prints Asset core 11.7, Sales Force Ticket systems

Veritas Backup Exec, Veritas NetBackup

Citrix Metaframe, Symantec Endpoint Protection

ARCserve for NetWare & Windows

Crystal Reports Ghost & CcMAIL

SECURITY CLEARANCE: SECRET & VA SECURITY

Certifications:

MCSA /MCP, NERC CIP Security Certified, VA TMS Certified

PROFESSIONAL EXPERIENCE

CompuSep 12/11-Present

Various short-term Contracts w/Field Solutions/ Walmart, Target, Tire Kingdom, Best Buy, Dicks Sporting Goods and Starbucks, Foot locker, Champs Sports

Consultant/Systems Administrator

Installed and configured new Windows XP – Windows 10 Work stations, new Windows 2000-2012 servers, Cisco routers/ Switches & Firewalls, Active Directory, and performed upgrades of laptops and desktops to Windows XP/Vista,7 & 10, VMWare, San storage, Sonicwall Firewalls

Installed POS Stations, Pin Pads, Printers, Card readers, Wire Racks and Cabinets.

On-site technical support and through remote communication

Troubleshooting of network and server problems

Conducted site surveys (collected machine names, identified user locations, etc.).

Managed desktop migrations (PCs, laptops, remote).

Installed Category-5 & 6 Data & voice Lines

Software training to users

Datadimensions 3/16- 5/17

Systems Administrator / Support Analyst III

Providing technical support to Datadimensions employees and clients.

Troubleshooting numerous software programs

Installing and troubleshooting hardware and software.

Setting up new computers and users in AD, MS System Center, Lync, Office 365 and VMware Horizon 7

Managing migrations (PCs, laptops), Desktop, network and light server support

Wyse Terminals

Assisted with SCCM imaging and software packaging

Backup user profiles and Data.

Resolved hardware and software problems, and coordinates work escalations with the appropriate technical resource or group for more complex issues.

Provided solutions, advice and/or recommendations in a quick and timely manner.

On-site technical support and through remote communication

Maintained an office onsite technical support role, assisting with duties including reimaging and building laptops & Desktops for employees to installing and maintaining office equipment such as network printers and wireless devices.

Monitored the NOC \Data Dimensions systems and servers using multiple tools including Solarwinds, Vigil.

Daily used remote desktop software (RDP, Vsphere) to troubleshoot user PC’s, VDI’s as well as VM servers and physical servers.

Managed user’s accounts and systems using MS System Center as well as AD to assign users to groups, create users as well as update and patch systems remotely

Skilled in identifying SEV 1 high priority issues and notifying all necessary individuals to resolve issues timely with minimal effect on customers.

Supported over 1,000 users ranging from in office employees, remotely assisting home agents, salespeople to VP’s regarding technical issues ranging from network issues to hardware and Software troubleshooting

CompuSep 12/11-3/16

Various short-term Contracts w/Field Solutions/ Walmart, Target, Tire Kingdom, Best Buy, Dicks Sporting Goods and Starbucks, Foot locker, Champs Sports

Consultant/Systems Administrator

Installed and configured new Windows XP/Vista Work stations, new Windows 2000-2012 servers, Cisco routers/ Switches & Firewalls, Active Directory, and performed upgrades of laptops and desktops to Windows XP/Vista & 7,VMWare, San storage, Sonicwall Firewalls

Installed POS Stations, Pin Pads, Printers, Card readers, Wire Racks and Cabinets.

On-site technical support and through remote communication

Troubleshooting of network and server problems

Conducted site surveys (collected machine names, identified user locations, etc.).

Managed desktop migrations (PCs, laptops, remote).

Installed Category-5 & 6 Data & voice Lines

Software training to users

Contract w/Presidio/OUC 10/13- 1/15

Consultant/Computer Technician

Providing Desktop support to OUC employees.

Troubleshooting numerous software programs.

Installing and troubleshooting hardware.

Setting up new computers.

Managing migrations (PCs, laptops and Surface pro’s)

Performed PC refresh projects including returning leased assets and maintaining the asset inventory and asset tag assignment/deployment

Assisted with SCCM imaging and software packaging

Backup user profiles and Data.

Imaged and re-imaged laptops & Desktops

Maintained Equipment Inventory Logistics.

Performing routine computer maintenance.

Helping with computer related tasks, as needed

Contract w/ Vaco / Davita 9/13-10/13

Consultant/Computer Technician

•Imaged new Dell Laptops and Desktops.

•Backup user profiles and Data.

•Imaged and re-imaged laptops

•Software training to users

•Also responsible for configuring Laptops to company standards and user settings.

Contract w/ Tek Systems/OUC 5/13-8/13

Consultant/Computer Technician

•Imaged new Windows XP Laptops.

•Backup user profiles and Data.

•Imaged and re-imaged laptops

•Also responsible for configuring Laptops to company standards and user settings.

Various short-term Contracts w/CompuSep 03/03 – 05/13

Consultant/Systems Administrator

Installed and configured new Windows XP/Vista Work stations, new Windows 2000- 2008 servers, Active Directory, and performed upgrades of laptops and desktops to Windows XP/Vista & 7

Migrated users to Windows 2003 and Exchange 2003 Domain, coordinated and implemented desktop migration and Implement helpdesk procedures.

Conducted site surveys (collected machine names, identified user locations, etc.).

Managed desktop migrations (PCs, laptops, remote).

Installed Category-5 & 6 Data & voice Lines.

Vaco\ Raydon 09/10-11/11

Computer Technician 1

Providing help-desk support to Raydon employees.

Installing Cat 3, 5, and 6 cabling for phone and computer networks.

Troubleshooting numerous software programs.

Respond to customer support requests via the Remedy ticketing system, ensuring that requests are updated periodically and are completed per SLA.

Providing customer support, configuration, and upgrades of PC hardware and software Encryption of laptops in house and deployed.

Installing and troubleshooting hardware, setting up new computers and Performing routine computer maintenance. Helping with computer related tasks, as needed

Contract w/Field Solutions/SunTrust 12/09-10/10

Consultant/Systems Administrator

Conducted site surveys (identified users, Equipment locations, etc.) and asset documentation.

Backup user profiles and Data.

Installed and configured new Windows XP Workstations, Windows 2003 Servers.

Installed Cisco Switches and routers.

Decommissioned old servers and equipment and troubleshot any problems.

Maintained Equipment Inventory Logistics.

Contract w/ Paradigm Technology/CNA 2/09-10/09

Consultant/Computer Technician

End user support. Resolved trouble tickets thru Tivoli.

Installed wireless system thru out the building. Rewired Comm. rooms.

Set up weekly Video conferences.

Installed and configured new Workstations and Laptops.

Various short term Contracts w/CompuSep 03/03-01/09

Consultant/Systems Administrator

Installed and configured new Windows XP/Vista Work stations, new Windows 2000-2008 servers, Active Directory, and performed upgrades of laptops and desktops to Windows XP/Vista & 7

Migrated users to Windows 2003 and Exchange 2003 Domain, coordinated and implemented desktop migration and Implement helpdesk procedures.

Conducted site surveys (collected machine names, identified user locations, etc.).

Managed desktop migrations (PCs, laptops, remote).

Installed Category-5 & 6 Data & voice Lines

Contract w/Insight/Inns Brook Resort 11/06- 1/07

Consultant/Systems Administrator

Migrated users to Windows 2003 and Exchange 2003 Domain, coordinated and implemented desktop migration.

Conducted site surveys (collected machine names, identified user locations, etc.) and asset documentation.

Managed desktop migrations (PCs, laptops, remote).

Installed and configured new Windows 2003 servers, Active Directory; performed upgrades of laptops, desktops to Windows XP., Installed Symantec Endpoint Protection.

Installed Category-5 Data & voice Lines. Installation includes 19-inch equipment racks. Installed, terminated and tested within standards specified by EIA/TIA 568A for Cat-5 cable runs, Cat-5 RJ-45 Distribution patch panels, Multiconductor Multipair Telephone cable, and Telecom conduit.

Decommissioned old NT servers and equipment and troubleshot any problems

Contract w/Tek Systems/Starwood hotels 7/06- 10/06

Consultant/Systems Administrator

Worked with Active Directory lead to determine migration approach.

Migrated users to Active Directory, coordinated and implemented desktop migration.

Worked closely with Project Manager to ensure effective project execution.

Developed status reports: Quantify progress, slippage, risks…

Escalated all schedule impacting issues to Program Manager, identified issues and escalated to Program Manager as needed.

Worked closely with Program Manager to establish migration schedule.

Managed logistics associated with West Coast migrations.

Served as escalation point for West Coast team.

Coordinated / collaborated all work package deliverables.

Ensured deliverables were complete, on time and in scope.

Generated user lists; cleanup user lists, mapped users to site floor plans.

Implemented password policy for Corp domain to ensure SOX compliance.

Adhered to changes in Management’s processes and procedures.

Managed and documented all ‘day after’ migration issues.

Conducted site surveys (collected machine names, identified user locations, etc.) and documentation.

Managed desktop migrations (PCs, laptops, remote).

Maintained team contact list and trained new desktop technicians

Contract w/Insight Global/Compucom at FPL 8/05-12/05

Consultant/Systems Administrator

Supervised technical teams.

Installed and configured new Windows XP Workstations, Windows 2000/2003 Servers Wyse Terminals and Laptops.

Received and resolved trouble tickets through Tivoli.

Used Tivoli to remotely manage and resolve PC problems.

Imaged and re-imaged laptops, workstations, Pencentras, GOBooks & Hammerheads

LAN Administration: upgrades of laptops, desktops to Windows XP at each FPL site in north, northeast central FL. Area (St. Augustine, Palatka, Merritt Island, Cocoa, Melbourne and Daytona).

Repaired and Installed Windows 2003 Networks with Exchange 2003.

Migrated user information from their existing IBM T-23 to new IBM T-41.

Upgraded from Windows 2000 to Windows XP and installed the latest software versions and patches.

Backed up laptops using IBM Rapid Restores Ultra 4.0 and by configuring the user’s Outlook settings.

Conversion rollout of leased PC’s to company owned PC’s, servers and printers.

Rollout of Web-based Citrix Client for the state of FL. (Guardian Ad Litem).

Also responsible for configuring Desktops to new company standards and user settings.

Selecteck

10/03-2/04 – 5 Month contract (Largest Windows XP rollout in the US)

Consultant \ Systems Administrator

Installed and configured new Windows 2000 servers, Active Directory; performed upgrades of laptops, desktops to Windows XP at each State Farm Insurance site in north, northwest central FL. Area (Tampa, Gainesville, Ocala, and Daytona).

Removed old NT server and equipment and troubleshot any problems.

Performance Designs / CPS 12/99-3/03

Sr. Network /Systems Administrator

Provided technical support to Performance Designs and CPS.

Performed routine computer system administration of Windows 2000, Active Directory, Exchange 2000, XP & Windows 9x PC’s, NT servers, daily backups w/ Veritas NetBackup, and implemented helpdesk procedures.

Troubleshot network, hardware, backup and software issues.

Set up terminal services VPN and dialup access.

Troubleshot PC’s and laptops, installed hardware and software, set up and provided Help desk support.

Responsible for hardware and software recommendations, evaluations and purchases.

Independently upgraded existing network from Novell to Windows 2000, and PC’s and laptops.

Independently upgraded GroupWise mail system to Exchange 5.5, then to Exchange 2000.

Set up and configured Active Directory, DHCP Server, Group Polices, Video Security, Win server, Firewall, Performance Designs, CPS, Performance Designs (Honduras) Domains.

Also responsible for configuration and redeployment of old PCs.

Repaired and upgraded PC's, and provided LAN and WAN connectivity, as well as installation of Performance Designs apps.

Installed and configured Windows 2000 Pro, Windows 2000 advanced Server, Windows XP Pro, NT 4.0 Server, AutoCAD 14, Intellicad 2000, Performance Designs standard PC configuration and User Roaming profiles, Video teleconferencing, set up and configuration of Net Screen 5 and 5-XP Firewall/ DHCP / VPN hardware, GroupWise 5.1, Word Perfect 6.1, Norton Antivirus 7.6, and MS Office 2000 Pro, Office XP Pro, Made 2 Manage, Maximizer 97, Lotus approach, Lotus 97 Access 2000, Photoshop 5-7, FAS accounting software, Direct Payroll Deposit software and configuration, Designs (A proprietary work order and Laser table software).

Responsible for warranty repair and upgrades of laptops, desktops, printers, monitors.

Installed, configured and upgraded software and PC’s.

Independently designed, configured, set up and installed CPS network and PC’s, backup system, and web page hosting and internet web mail.

Set up and configured Performance Designs of Honduras network, servers, PC’s, VPN and teleconference connection.

Veritas 11/99-12/99 – 2 Month contract

Consultant/Systems Administrator

Upgraded laptops, desktops to Y2K compliance, Provided support for the Y2K compliance and upgrade team for Veritas software.

Compucom/Teco 10/98-10/99

Regional Customer Support Engineer

Provided technical support to assigned offices in the Central and North FL Region, local and remote.

Repaired down PC's and provided LAN connectivity, as well as installation of TECO Apps.

Installed and configured Windows 95, Act 4.0, NetWare, GroupWise 5.1, Word Perfect 6.1, Pibs, Norton Antivirus, Lotus 5.1 and MS Office 97.

Responsible for warranty repair and upgrades of Laptops, desktops, printers, monitors.

Provided support for Y2K compliance and upgrade team for Veritas software and ORMC, Lucerne, South Lake Hospitals and Vistana resorts.

Installed, configured and upgraded Reflections, TDS 7000 and GroupWise software.

Certification: Electronics Technician, MCSA /MCP, NERC CIP Security Certified, VA TMS Certified, A+

EDUCATION:

New Horizons Computer Learning Center, Orlando, FL (Security + and Computer Forensics)

Consultech Daytona Beach FL. (Windows MCSA / MCSA Training) Graduated

Trident Technical Center North Charleston SC. (Novell 3.12 networking training) Graduated

Northern Westchester Technical Center (Electronics), Yorktown, NY Graduated

Associates of Applied Science Degree Information Technology - High Tech Institute, AZ Graduated

Brewster High School: Brewster, NY Graduated



Contact this candidate