Quality Engineer Customer Service

Vickie L. McClure-Wright

********@***.*** - 970-***-****

https://www.linkedin.com/in/Vickie-l-mcclure-wright-a306817

Professional Summary

My vast knowledge ranging from Quality Engineering to team leader, has giving me the skills to identify possible problems and resolve them in minimal time, as well as strong customer service skills. I have a proven record of reduction in inventory, reduction in process time and material waste. I have improved document flow and reduction of document errors. I look forward to working in teams driven by innovations and a challenging position where my resourcefulness, experience and academic skills will add value to organizational operations.

Professional Experience

Notary Signing Agent Colorado Springs 2016-

Signatures, Power of Attorney, Affidavit, Trustee, Proof of Execution, Partnership

Visual Inspector, photo damage of personal property for insurance companies

Field Services, photo property facing foreclosure

Server of court ordered documents

Production Quality Engineer Vestas Blades Windsor, Co 2008-2016

Determine quality improvement parameters by identifying statistical methods relevant to manufacturing processes.

Identify and resolve design flaws by internal audit process

Introduction of new products following PPAP procedures

Prepares reports by collecting, analyzing, and summarizing data; making recommendations.

Review and disposition of non-conformities and instruct operators of repair instructions

Supervise team of 35 in department quality roles

Merchandiser Crown Bolt Denver, Co 2000-2008

Maintain and order product for seven home improvement stores

Increase sales by 27%

Sell and set up displays for seven home improvement stores

Set up order process procedures for sales team

Gas Chromatograph Assembly/Designer Wasson ECE Fort Collins, Co 1996-2000

Build gas chromatographs to customer specifications to include wiring harness, stainless steel tube bending, pressure testing, trouble shooting, and AutoCAD design of final product

Auto Cad Drafter Thompson Cabinet Design Loveland, Co 1995-1995

Team Lead Celestica Fort Collins, Co 1993-1996

Auto Cad Drafter Aerotech Fort Collins, Co 1992-1993

Assembly/Formulations Teledyne WaterPik Fort Collins, Co 1990-1993

Education

National Notary Association

Colorado State Certification (Notary Public)

National Notary Association eLearning

Reverse Mortgage Signing and Training Certification

Colorado State Notary Education Course

A 1-year, $25,000 Errors and Omissions Insurance Policy

2017

Colorado State University Global Campus

Bachelors of Science Business Management

2013-2015

Amis Community College

Associates of Science General Engineering

2000-2002

Front Range Community College

Associates of Science Mechanical Drafting Technology/CAD

1995-1998

Certificates

Basic Six Sigma

Critical Conversations

Lean Manufacturing

Non-Conformity Approver

Notary Signing Agent

Reverse Mortgage Signing Agent

Root Cause and Analysis

Military

United States Naval Reserve

1998-2001

Volunteer

Helping Hands – home improvements, painting, plumbing, yard work, drywall, framing

Environment projects – adopt a highway, oil spill cleanup (beaches)

Hospice companion, Mental health sponsor

Animal safety – animal rescue, donations, no kill shelter, stray shoots and check ups

Skills

Analyzing Information, Reporting Research Results, Technical Understanding, Promoting Process Improvement, Developing Standards, Managing Processes, Manufacturing Methods and Procedures, Supports Innovation, CAD, Quality Engineering, Operations Research, Full Notary Certifications, Microsoft programs, Office environment

Professional References

Susan Reed 970-***-**** (*********@*****.***)

Jerry Forester 970-***-**** (https://www.linkedin.com/in/jerry-forster-b76b2455)

Mike Schmit 970-***-**** (*****@******.***)

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