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Customer Service Sales Representative

Maitland, Florida, United States
August 30, 2018

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Raymond R. Roberts

Maitland, FL *****




Independent Computer Technician 2003 - 2017

Casselberry and Maitland, FL

Tested functionality and assessed problems by operating computer systems or related. Troubleshot computer system problems.

Took apart and re-assembled computer components and parts. Sales Manager, Sales Representative, Customer Service Representative 1996 – 2006 Dial America New Orleans, LA and Orlando, FL

Sprint PCS Call Center Maitland, FL

Vacations International New Orleans, LA

Worthen Bank Little Rock, AR

Ensured excellent service standards and maintained high customer service by consistently exceeding goals including response and resolution rates, overall customer satisfaction, and sales quotas. Identified and analyzed customer’s vacation interest and budget and recommended appropriate vacation package.

Resolved product and service issues by clarifying customer’s complaint and selecting and explaining the best solution to solve the issue.

Built sustainable relationships of trust with potential and current customers. ADDITIONAL RELEVANT EXPERIENCE

Trust Officer First National Bank, Rogers, AR

GENERAL PARTNER Randolph Jonesboro Motel Ltd. Partnership EDUCATION

Business Administration BBA University of Arkansas

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