Aiden JANG
Burbank, California *****
Contact: 213-***-**** / E-mail: ***********@*****.***
OBJECTIVE A highly skilled, motivated individual with 9+ years in the software QA field seeking a challenging and rewarding position as an Quality Assurance or Product Manager.
SUMMARY Experienced in both SW and HW tests with a demonstrated history of working in the Telecommunication and Medical industry, and managed/coordinated multiple organizations and lead small team of QA.
PROFESSIONAL EXPERIENCE
Sr. Software Validation Engineer Jan 2018 – Present
Abbott, Los Angeles, California
Responsible for testing medical device and mobile apps and help the release management
Contributes to and supports a variety of test phase efforts
Executes automated and manual tests for iOS and Android application
Monitors and debugs test, test setup and test scripts
Familiar with C# and .NET environments
Reviews test/tool procedures for feasibility, thoroughness, clarity, correctness, and accuracy
Strong technical experience and ability to drive high level test strategy
Evaluates and tests new software applications according to FDA and other regulation requirements
Reports to communicate involvement and results of quality assurance activities
Experienced to work in a cross functional environment without boundaries for the benefit of the project and team
Lead Quality Assurance Engineer Apr 2015 – Jun 2017 Alcatel Mobile, Irvine, California
Responsible for addressing all performance quality related items while bringing products in development from concept to launch (Proto to Production)
Reviewing carriers’ specifications and native application requirements
Development and execution of manual and stress testing as part of the feature and functional test, and create test scenario for automation testing
Managed the junior test engineers and assign daily/weekly jobs, and estimate testing cycle
Develop and distribute professional test results and status reports
Work with diverse teams of SW and HW to ensure the requirements meet production level requirements
Creates and owns internal statistical techniques training material for SME
Experience using management tools such as ALM and Spreadsheet
Log and track defect using the designated tracking system (Bugzilla, ALM, and JIRA) and log tools for QXDM, ADB, and MTK Catcher
Use Wireshark to analyze data traffic log and share with R&D
Technical Account Manager Feb 2013 – Apr 2015
Alcatel Mobile, Irvine, California
Led and achieved on time delivery of multiple Sprint projects with both long and short timelines in budget and carriers’ specifications
Coordinates/communicates with clients and internal team throughout the duration of the translation projects in a timely manner, researching and resolving issues and providing production updates as required
Manage Sprint requirements, technical specifications and timelines for product launches
Provide detailed reviews of metrics and detailed prelaunch planning
Responsible for organizing project specific “kick-off” meetings and/or ongoing production meetings
Plan, schedule and negotiate quotation, and manage 3rd party vendors such as Sprint Certified Lab, CCF IOT, BT IOT, and Slate
Knowledge of System Development Life Cycle (SDLC), including Waterfall and Agile methodologies
Quality Assurance Analyst June 2009 – Jan 2013
Sprint, Los Angeles, California
Specialized for Sprint (Virgin & Boost) mobile devices
Worked with development teams investigating and correcting software bugs and deficiencies based on test results
Performed Functional (Black Box), GUI, Regression, smoke, User Acceptance, and field tests on various OEM mobile devices
Created test scenarios, test cases and issue reports
Support and validate feature releases
Worked with business analysts, developers, and content department to resolve issues
Analyzed data logs using various CDMA and Android diagnostic tools
Able to write and run basic SQL queries to pull data
Graphic Designer Feb 2006 – May 2009
EBI, Los Angeles, California
Designing and creating a wide variety of graphic art and promotional material
Communicated corporate identity through logo design
Producing designs for both internal and external communications. Involving customers in the design
Working on presentations, leaflets, trade-marks, marketing materials and banner designs
Producing accurate and high-quality design work
EDUCATION Bachelor of Arts in Studio Art
California State University, Long Beach May 2009
Graduated with Emphasis in Graphic Design