Certified Medical Assistant

Susan M. Mayer, CMA

* ***** **** *****

Tonawanda, NY 14150

716-***-**** *********@*****.***

SUMMARY OF QUALIFILATIONS

*Dedicated and accomplished professional with extensive experience in Medical Assisting.

*Recognized for demonstrating a high level of professionalism and energy for the patient and physician in which I work for.

*Results-oriented and decisive individual with a focus on communication and service: seeking a challenging opportunity that blends key knowledge and abilities into management or team leader roll.

SUMMARY OF SKILLS

*Transcription *Prior Authorizations *Scanning

*Answering phones *Health-e-net *Rooming patients

*Scheduling *Routing Calls *Vitals

*Instructing *Triage *Checking Patients in and out

*Insurances *Prepping charts *Returning Patients calls

*Health-e-link *Billing *Collecting co-pays

*Checking Insurances *I-Stop

PROFESSIONAL SKILLS

Certified Medial Assistant/Patient Service Representative

● Scheduling patients for tests, appointments, surgery

● Understand preparations for specialty testing

● Trained to triage phone calls and know where to direct the call

● Understanding the process of scanning and directing the medical records

● Trained to photo copy, fax, and scan charts

● Understand when a direction or assignment is given

● Electric Medical Records Training

Certified Medical Assistant-Clinical

● Able to take patients vitals

● Trained to assist the physician, physician assistant and nurse practitioner

● Trained to use Health e Net and Health e Link

EXPERIENCE

● W estern New York MRI – Patient Service Representative

● R ajitha Mallela, M.D. – Certified Medical Assistant

● General Physician Women’s Health – Certified Medical Assistant EDUCATION

● Erie Community College – Associates in Medical Office Assistant

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