Customer Service Data Entry

Sean Turner

*** ** ****** **

Blue Springs, Missouri 64014

E-mail: ****************@*****.***

Education

Blue Springs High School Diploma

Certifications

8hrs of PES Training Course

SPC Certification

Safety Action Team Member

Forklift Certification

Objective: To obtain a position with a company that has opportunities for growth and advancement.

Work Experience:

04/16 to Present:

AT&T Premise Technician.

Duties: Maintain a safe work environment at all times, keeping the work vehicle stocked with inventory at all times, maintain and adhering to all safety regulations and policies. Maintain the telephone cables and installation of AT&T products. Customer service skills,

03/15 to 04/16

Gateway Packaging Company:

Supervisor of Factory Operations.

Duties: Managed 40 to 50 Employees on my assigned shift, responsible shutting the building down at the end of my shift. Maintaining machine availability and prevented maintenance task, ensuring the daily quotas are being meet, Administering disciplinary action, maintain a good inventory level for the next day, order materials as needed, supervise the loading and unloading of all incoming transportation deliveries. Maintaining a positive work environment with the union bargaining employees. Daily production input as well as Time keeping for all employees, maintain the cleanliness of the factory and tour ready at all times.

07/14 to 02/15

Lake City Ammunition Plant

Supervisor of Factory Operations of 7.62 and 50 Cal Bullets Department and 7.62 and 50 Cal Case Department Building 3

Duties: Manage Daily Operations and manpower, parts ordering, Shop Floor Time, Cost point data entry, inventory management, ensuring training is completed, troubleshoot/ problem solving for equipment and quality issues., incident reporting/ root cause investigation. Administer disciplinary action, Interact with the employees on a business level as well as a personal level. Conduct monthly safety training for my assigned shift and in high explosive work setting. Also proficient at Microsoft Outlook, Excel, and power point.

07/13 to 07/14

Lead Manufacturing Specialist (Acting Supervisor), Building 3.

Duties: Manage daily operations and manpower, parts ordering, Shop Floor Time, Cost point data entry, inventory management, ensuring training is completed, troubleshoot/ problem solving for equipment and quality issues., incident reporting/ root cause investigation. Make sure that all the safety rules and regulations are in compliance in a high explosive setting.

02/13 to 07/13:

50 cal Bullets acting Lead( Acting Supervisor), Building 3.

Duties: Manage daily operations( safety, quality, delivery), ensure a;; safety rules and procedures are being followed, production floor is running efficiently, focus on reducing cost and meeting PPLH goals, JI Training/ audits, perform daily bullet count and bank report, Kronos input, COR input, daily roll up, incident reporting/ root cause investigation. Make sure the area I am assigned to is operated and maintained with the highest level of safety in an explosive setting.

04/09 to 02/13:

50 Cal Bullets, Building 3.

Duties: Operating 2nd assembly, charging, trim, and draw machines, performed quality checks, maintaining 5s standards for each area, implemented kaizens to improve safety and productivity. Keeping my work area in compliance with all safety rules and regulations in an high explosive setting.

04/07 to 04/09

7.62mm Bullets, Building 3.

Duties: Operating and maintaining tracer charging units, heavily involved with implementing and maintaining 5s( labeling, sorting, red tag), standardizing work processes.

08/06 to 04/07

Inspection, Building 4

Duties: Inspection of material for military sales, commercial sales, and nonconforming material disposition.

02/06 to 08/06:

Packing Building 1.

Duties: Inspect 5.56mm packed product, crate packed material, can printer operation, all other packing responsibilities.

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