Customer Service Nursing Assistant
Resume:
Ikeya A. Francis
Wilmington, DE 19805
*******@*****.***
OBJECTIVE
SEEKING EMPLOYMENT WITH EMERGING COMPANY THAT ALLOWS FOR UPWARD GROWTH, CONTRIBUTING MY SPECIAL SKILLS TO HELP MOVE THE COMPANY FORWARD AND BE AN INTEGRAL PART OF A PRODUCTIVE TEAM.
SUMMARY OF QUALIFICATIONS
I HAVE OVER 10 YEARS OF EXPERIENCE IN THE FIELD OF CARE GIVING IN VARIOUS SETTINGS INCLUDING PRIVATE DUTY, GROUP SETTINGS AND FACILITY CARE.
I HAVE WORKED WITH INDIVIDUALS OF MANY MEDICAL ISSUES. I AM EXPERIENCED AND DEDICATED TO SERVICE. I HAVE EXPERIENCE IN MICROSOFT AND EXCEL, ANSWERING PHONES, CLERICAL SKILLS. I AM A CERTIFIED NURSE ASSISTANT, FIRST AIDE AND CPR CERTIFIED. I ALSO HAVE ABOUT 3 YEARS OF CUSTOMER SERVICE EXPERIENCE
WORK EXPERIENCE
CARETAKE (05/2017-PRESENT)
COMFORT KEEPERS, NEW CASTLE,DE
COMPASSIONATE CARE, HELP WITH ACTIVITIES OF DAILY LIVING. SHOPPING, RIDES TO APPOINTMENTS AND DOCTORS
CUSTOMER SERVICE REP (04/201*-**-****)
COMCAST, NEWARK, DE
TROUBLESHOOTING, SCHEDULING APPOINTMENTS, FOLLOW UP CALLS FOOD INDUSTRY (11/2014-CURRENT)
DUNKIN DONUTS, NEW CASTLE, DE
SHIFT LEADER, TRAINING NEW HIRE, CUSTOMER SERVICE, FOOD HANDLING DIRECT SUPPORT STAFF (06/2013-11/2015)
CHIMES, NEWARK, DE
SUPPORT CONSUMERS WITH EVERYDAY ACTIVITIES INCLUDING HELPING THEM PREPARE FOR WORK AND COMMUNITY OUTINGS. ADDRESSING THEIR NEEDS
TAKING THEM ON DAILY OUTINGS PREPARING MEALS ADMINISTRATION OF MEDICATION AND KEEPING LOGS VIA THERAP
CERTIFIED NURSING ASSISTANT (04/2009-06/2013)
PRIVATE DUTY, CLAYMONT, DE
SUPPORT WITH EVERYDAY NEEDS, PREPARED MEALS, ASSISTED WITH BATHING, DOCTOR APPOINTMENTS
CERTIFIED NURSING ASSISTANT (02/2008-04/2009)
PARKVIEW NURSING & REHAB CENTER, NEWCASTLE, DE
ELDERLY CARE
CERTIFIED NURSING ASSISTANT (01/2007-02/2008)
BRANDYWINE NURSING AND REHAB, CENTER, WILMINGTON, DE BEDDING CHANGE, FEEDING, BATHING
EDUCATION
DELCASTLE TECHNICAL HIGH SCHOOL (HIGH SCHOOL GRADUATE) NEWPORT, DE
REFERENCES AVAILABLE UPON REQUEST
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