Customer Service Pharmacy Technician

Ronda Jenkins

**** ******* **, *******, ** ***** Cell: 901-***-**** **************@*****.***

Professional Summary

Highly dedicated, organized, and detail-oriented professional with a stellar work ethic and customer service history. Adept multitasker able to handle a number of administrative tasks with thoroughness and efficiency.

Skills

Microsoft Office (Word/Excel/Outlook)

Data-entry, Report/Document Preparation

Recording Meeting Minutes

Filing, Faxing, Copying, & E-mail

Outstanding customer service

Excellent communication and interpersonal skills

Inventory tracking and control

Work History

FRONT DESK RECEPTIONIST, 03/2018 - CURRENT

CAPSTONE BUILDING CORPORATION

Scan, Fax, Email, and File Documents. Process inbound/outbound deliveries. Help maintain office supplies. Take meeting notes. Greet Customers, Employees, and Partners.

DATA-ENTRY CLERK, 07/2017 TO 12/2017

NIKE – MEMPHIS, TN

Processed product returns via phone or e-mail.

EXPRESS CASHIER & CUSTOMER SERVICE ASSOCIATE, 06/2015 TO 06/2017

KROGER – MEMPHIS, TN

Provided courteous customer service to shoppers, processed orders and payments using a POS system.

CUSTOMER SERVICE ASSOCIATE, 03/2013 TO 12/2015

KMART – MEMPHIS, TN

Greeted and assisted store customers, processed orders and payments using a POS system.

PHARMACY TECHNICIAN, 03/2012 TO 11/2012

CVS – MEMPHIS, TN

Worked with the pharmacists to prepare and dispense meds, assisted pharmacy customers in person and over the phone, received and documented incoming prescription orders, entered and updated billing/insurance information, and processed payments.

PICKER/PACKER, 11/2011 TO 03/2012

STAFFMARK – MEMPHIS, TN

Gathered and prepared customer orders to be shipped via FedEx or UPS.

Pharmacy Technician, 02/2010 TO 10/2010

Walgreens – Memphis, TN

Provided fast, but friendly, customer service (In-person, by phone, & at drive-thru), entered prescriptions and insurance information into customer profiles, safely and accurately dispensed meds,

EDUCATION

ANTHEM CAREER COLLEGE – MEMPHIS, TN

Pharmacy Technician Certification (02/2010)

HOLLY SPRINGS HIGH SCHOOL – HOLLY SPRINGS, MS

High School Diploma

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