Ross Welford

Inside Sales Professional/Sale Manager/Account Manager

**** ********* *****

Palm Harbor, FL, 34683

727-***-****

ac6uw6@r.postjobfree.com

EXPERIENCE

Tampa Bay Breakers, Palm Harbor, FL Account Manager 2016 - Present

Manage all aspects of pre-existing customers needs. Actively prospect new business through cold calling. Product sourcing and e-commerce sales.

Club Clean Inc, Palm Harbor, FL Sales Manager

2012 - 2016

Manage Sales Team comprising of 15 members, set sales targets for staff as well a meet company monthly targets, increase sales revenue by a minimum of 20% annually, develop new business in selected territories within the US, price negotiation with B2B customers. Apple Hellas, Athens, Greece CPU Tier 2

2009 - 2012

Provide moderate to advance complex support to Apple customers on products, systems, peripherals and software. Diagnostic procedures, handling the most faqs as effectively as possible. Completion of Apple Tech Support training and modules with a pass rate of 97%. Implemented technical script for non-native English speakers.

Systemax (Misco), Northampton, UK Senior Account Manager

2002 - 2009

Developed a high profile client base, including Coty Inc, CA, Virgin and Power-Playdirect. Over 7 million pounds worth of sales with a 9% profit margin in 06/07. Cold calls into prospective accounts to develop new business. Proactively identify opportunities and contacts within new and existing accounts. Solution selling with Enterprise and Larger SMB's. Tender acquisition, and Government and Education sales. PROFILE

Innovative and highly

motivated Sales Professional

with over 10 years’

experience. Comfortable as a

decision maker and working

on my own initiative.

Adaptable and extremely

client focused with excellent

integrity and reliability.

Communicates comfortably at

all levels and has a common

sense ‘can do' attitude to

problem solving. Enjoys new

challenges and maximizing

opportunities. A proven track

record of building

relationships with clients,

securing new business and

closing high value sales.

SKILLS

Inside Sales

B2B Sales

Cold Calling

Closing

Solution Selling

Account Management

Relationship Building

Sales Training

LANGUAGES

English - Native

Greek - Fluent

EDUCATION

Queens College, Belfast Byzantium History

1998-2002

Second Class honours, upper division 2:1

Northampton College,Northampton, UK A- Levels

1996-1998

English Language

Media Studies

Communication Studies

Contact this candidate