Sales Manager
Resume:
Ross Welford
Inside Sales Professional/Sale Manager/Account Manager
Palm Harbor, FL, 34683
************@*****.***
EXPERIENCE
Tampa Bay Breakers, Palm Harbor, FL Account Manager 2016 - Present
Manage all aspects of pre-existing customers needs. Actively prospect new business through cold calling. Product sourcing and e-commerce sales.
Club Clean Inc, Palm Harbor, FL Sales Manager
2012 - 2016
Manage Sales Team comprising of 15 members, set sales targets for staff as well a meet company monthly targets, increase sales revenue by a minimum of 20% annually, develop new business in selected territories within the US, price negotiation with B2B customers. Apple Hellas, Athens, Greece CPU Tier 2
2009 - 2012
Provide moderate to advance complex support to Apple customers on products, systems, peripherals and software. Diagnostic procedures, handling the most faqs as effectively as possible. Completion of Apple Tech Support training and modules with a pass rate of 97%. Implemented technical script for non-native English speakers.
Systemax (Misco), Northampton, UK Senior Account Manager
2002 - 2009
Developed a high profile client base, including Coty Inc, CA, Virgin and Power-Playdirect. Over 7 million pounds worth of sales with a 9% profit margin in 06/07. Cold calls into prospective accounts to develop new business. Proactively identify opportunities and contacts within new and existing accounts. Solution selling with Enterprise and Larger SMB's. Tender acquisition, and Government and Education sales. PROFILE
Innovative and highly
motivated Sales Professional
with over 10 years’
experience. Comfortable as a
decision maker and working
on my own initiative.
Adaptable and extremely
client focused with excellent
integrity and reliability.
Communicates comfortably at
all levels and has a common
sense ‘can do' attitude to
problem solving. Enjoys new
challenges and maximizing
opportunities. A proven track
record of building
relationships with clients,
securing new business and
closing high value sales.
SKILLS
Inside Sales
B2B Sales
Cold Calling
Closing
Solution Selling
Account Management
Relationship Building
Sales Training
LANGUAGES
English - Native
Greek - Fluent
EDUCATION
Queens College, Belfast Byzantium History
1998-2002
Second Class honours, upper division 2:1
Northampton College,Northampton, UK A- Levels
1996-1998
English Language
Media Studies
Communication Studies
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