Tester

STANLEY D.STAGGERS

SENIOR TESTER

(***) ***–**** ***************@*****.***

Efficient Senior Test Engineer with over 20 years of experience and multiple commendations from each past employer. Adept at creating Manual Tests, Automated Tests, Quality Assurance Programs and Web-Based Application Testing for a variety of applications.

EXPERIENCE

Northrop Grumman

2016 – 2017 SENIOR TESTER( Teksystem)

Part of a team that helped to create new testing criteria for an innovative form of control software

Assisted in compiling report comparing past test results with current results.

Worked closely with engineering to develop new software that was more efficient.

Responsible for compiling log of customer issues and then developing methods for finding product inefficiencies.

Responsible for collecting test data on new software and generating reports for engineers.

Assisted technical support team on more complicated customer support issues.

Verizon Wireless

1998 – 2015 SENIOR TESTER / ANALYST

Prepared and presented documents/facilitate System Test TCP walk-through with peers and development team members.

Manage overall testing through executions of all test cases; research defects, conduct meetings and assign tasks to team members. Additionally, handle communications, research related issues between developers and other application teams (ACSS, TSO, CPI, DVS, eTNI, POS, MTAS.IVR,).

Make decisions that impact technical assignments by ensuring functional requirements are met /achieved.

Demonstrate excellent problem analysis skills.

Perform monthly Peer to Peer test cases plan reviews.

Provide testing support for Front End Applications, such as ACSS, POS My Business, Internet Services, as well as UAT Users. This frequently requiring addition hour.

Write SQL queries that were used for the Data Automation Tool, currently, used by UAT testers to retrieve data from the billing system.

Maintained reference data tables and analyzed trouble tickets to identify reason for reference data related items.

Primary on-call support production reference data errors.

Alltel

1996 – 1998 Billing Coordinator

Billing Coordinator was responsible for supervised all billing changes that are being made by the Billing Clerks. Run SQL Queries for every third billing cycle to locate new customer accounts that are required for bill verification. Processed and reviewed the billing cycles issue reports and finance audit reports to identify outstanding issues that transpired during the bill verification process.

Alltel

1995 - 1996 Billing Clerk

Validating all taxes that display on the Alltel bills are calculated correctly per - states that has been assigned to the Billing Clerk. Ensuring that the billing message display correctly on the bills and is the correct message for the related monthly billing cycle.

EDUCATION

Pulaski Technical College

1992-1994 Certification of Completion

Computer Information Systems

CERTIFICATIONS

Advanced Level

2015 American Software Testing Qualification Board (ASTOB)

Foundation Level

2010 American Software Testing Qualification Board (ASTOB)

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