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Manager Office

Virginia Beach, Virginia, United States
August 28, 2018

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Michele Bono

*** **** ****** #***, ******** Beach, VA 23451


Results oriented dental office manager with a passion and commitment for optimum patient dental care. Over 30 years experience; adept with the day to day operations of a single and mufti-specialty practice as well as help facilitate a dental practice from inception.


Managed multiple dental practices from 1983 to 2005.

Acquired broad experience in all aspects of day-to-day operations of a single practitioner as well as a multi-specialist dental practice.

Contributed to launching a new dental practice including but not limited to; inventory, bookkeeping, setting up office procedures, up-dating office fees and advertising.

Computer literate in three dental software programs: Practice Works, Softdent, and Dentrix practice management software

Proficient in Bookkeeping with Quicken and Quick Books including Profit and Loss statements, Payroll, Quarterly Taxes; experienced in Microsoft Word, Excel and Outlook



● Hired trained and managed staff of 8 to 15.

● Completed performance evaluations of dental staff and associate dentists.

● Managed accounts payable, accounts receivable and patient financial arrangements.

● Maintained all OSHA and HIPAA requirements.

● Conducted weekly staff meetings.


● Responsible for all aspects of the insurance department which include:

● Electronic claims transmission and claim follow-up

● Patient insurance verification, updating insurance plan benefits, discuss plan

benefits with patient

● Post insurance payments to patient’s ledger


● Coordinated all front desk procedures, telephone and insurance matters, electronic billing

and electronic transmission of insurance claims.

● Responsible for appointment scheduling of single and group practices with dental practice


● Maintained dental office supplies and inventory.


● Experienced in all aspects of four-handed dentistry.


2/17 – present A dental office in Virginia Beach – Insurance Coordinator

4/05 – present Home Based Business/Medical Claims Processing

Michele Bono

315 29th Street #290, Virginia Beach, VA 23451


11/12 – 2/14 Ivins Outreach Center Faith In Action Program – Volunteer Coordinator

My responsibilities include: coordinating transportation for seniors through a volunteer program; recruiting new volunteers, conducted background checks, conducted interviews for

potentially new clients, coordinated annual fund raisers, solicit advertisers, chaired team leader meetings.

7/04 – 3/05 Wallingford Smilemakers, Wallingford, PA – Office Manager

1989 - 2004 Jane Ann Griffith, D.M.D., PC, Hatboro, PA – Office Manager

1986 – 1989/1983 - 1985 Family Dental Associates, Paoli, PA – Office Manager

1985 - 1986 Dr. John Rokita, Periodontist, Doylestown, PA – Office Manager

1975 – 1983 Dr. Michael Hajatian, Doylestown, PA – Dental Assistant


Pennsbury High School, Fairless Hills, PA - 1975

Leigh Valley Dental Assoc. - Continuing Education in Practice Management

Louis Allen Managers Seminars

Fred Pryor Seminars

The Medical Protective Co. Risk Management Seminar

University of Pennsylvania - Maximum Benefits from Insurance Companies

Dental Coding and Reimbursement - Cross Country University - Dr. Tom Lomoli

Social Media – Henry Schein Dental Supplies - Dr. Leonard Tau

Personal Volunteer Achievements and Memberships

Past member of the Junior Chamber of Commerce – Southampton Chapter, PA

Past member of the Actors’ NET of Bucks County - Pennsylvania

Past bookkeeper for the Actors’ NET of Bucks County - Pennsylvania

Past president and Events Coordinator for the Christian Youth Organization

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