Customer Service Sales
Resume:
Rachel Elizabeth Banks
Phoenix, AZ 85006
*****.*********@*****.***
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EDUCATION GPA: 2.9
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The Ohio State University
Bachelor in Economics
Columbus, OH
May 2018
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EXPERIENCE
Steak 'n Shake
Crew
Cincinnati, OH
Summer Job 2017
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Took food and Drink orders and received payment from customers
Clean, stock, and restock workstations
Handled currency and credit transactions
Resolved complaints promptly and professionally
Used point-of-service (POS) computer system for automated order taking
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Panera Bread
Crew Member
Columbus, OH
November 2015 - March 2016
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Maintained high standards of customer service during high volume, fast-paced operations
Built loyal clientele through friendly interactions and consistent appreciation
Promptly handled guest concerns and complaints
Stocked and maintained cleanliness of stations
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Butterbee's American Grille
Hostess
Mt Orab, OH
Summer 2015
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Responsible for coordination of up to 18 servers
Quickly set up, and cleared tables and stocked all service stations
Guided guests to their table
Received frequent customer compliments for going above and beyond normal duties
Continuously monitored dining rooms for seating availability, service, safety, and well-being of guests.
Routinely supported other areas of the restaurant including answering the telephone, taking reservations, and take-out orders.
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White Castle
Crew Member
Cincinnati, OH
February 2014 - March 2015
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Prepared food according to customers’ orders, or supervisor’s instructions.
Assembled food orders while maintaining appropriate portion control
Operated drive-thru window and sales register quick, and efficiently.
Delivered quality service by providing a warm and welcoming environment
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours
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SKILLS
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Ambitious student with excellent research, time management, and problem-solving skills
Strong Work Ethic
Ability to work in groups
Quick Learner
Organized multi-tasker
Critical thinker
Customer-oriented
Personable and approachable
Analytical and quantitative skills
INTERESTS
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Risk Analysis
Conduct research, prepare reports, or formulate plans to aid in solutions for economic problems that arise from production and distribution of goods and services.
Collect and process economic and statistical data using econometric and sampling techniques
Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Design policies or make recommendations for solving economic problems
Analyze data using models and statistical techniques
Interpret and forecast market trends
Contact this candidate