Objectives
To obtain a challenging and functional position that will allow the opportunity to demonstrate and utilize my leadership skills and experience; to contribute to the improvement and profitability of pharmacy operations. I have practiced pharmacy in the Orlando area for 34 years. I have experience in Retail, Mail Order, Specialty Mail Order and Specialty Retail. I have 32 years of Management experience.
Experience
Florida Hospital Outpatient Retail Pharmacies, Orlando, FL
Assistant Director
October 31, 2016-April 20, 2018
Responsible for oversight of Outpatient Pharmacy operations on different campuses throughout the Metro Orlando areas. Responsibilities included recruiting of staff, staff evaluations, meeting and exceeding budget requirements for both expenses and revenue, workflow proficiencies, day to day operations qualities and meeting external customer service expectations. The setting included Retail, Mail Order and Specialty operations.
CVS Health Specialty Pharmacy
Pharmacy Manager
May 2005-October 2016
Various Roles
Staff Pharmacist: day to day pharmacist duties including quality control, patient counseling; customer service; assist patients in managing chronic disease therapies
Pharmacy Manager: manage workflow, inventory control; supervise staff, staff recruiting and hiring, training; performance reviews; payroll, marketing, day to day operations, increase revenue, control operation budget, cash management; adherence to federal and state regulations.
Assist Pharmacy Director: supervised/oversee operations in 5 East coast states; responsible for operations in Orlando Specialty Retail site and Tampa Specialty Mail order site; assist with sites not meeting expectations to increase performance and achieve desired goals. These duties included 75% travel to the different facilities.
Curascript Specialty Pharmacy
Pharmacy Manager
July 2000- August 2003
Pharmacy Manager
Oversee day to day pharmacy operations; manage workflow; quality control inclusive of all external and internal misadventures with respect to patient safety, adherence and compliance to all federal and state regulations, maintain “world class” customer service
Develop Standard Operation Procedures and ensure compliance
Managed pharmacy staff including scheduling, performance reviews,
Production and implementation of new Pharmacy operating system
Walgreens Pharmacy
Various Roles
September 1983-September 1999
Staff pharmacist
Pharmacy Manger
Operations Manager
Education
Florida Agricultural and Mechanical University, Tallahassee, Fl, BS Pharmacy
References
Upon request