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Front Desk Office Staff

Wichita, Kansas, 67210, United States
August 27, 2018

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Bonnie Owen ***- *** - **16

Executive Summary

More than 20 years varied medical field experience illustrates a progressive career from an entry level Front Desk Receptionist to a Certified Professional Coder and Certified Professional Medical Auditor. My areas of expertise include meeting production requirements while maintaining an excellent level of accuracy. Established organizational and detailed skills support my dependable work ethics. I work positively while under pressure in concert with team members or independently in an efficient manner. I proactively recognize stumbling blocks that may hinder success with the ability to visualize solutions and execute the resolutions into concrete written or verbal forms to generate the desired results. I expand my knowledge by attending monthly AAPC meetings, workshops, and collaborate utilizing a network of professional certified coders. I have been acknowledged companywide for innovative cost / time saving ideas and also for work production goals.


Cardiovascular Consultants of Kansas January 2012 - current

IP Pro Fee Coder

Educate staff on coding guidelines

Assign ICD-10 / CPT codes

Query Physicians

Galichia Medical Center March 2009 -January 2012

Internal Medicine POS Coder

Assign ICD-9 and CPT codes

Bill daily claims

Work denials rebilling corrected claims in timely manner

West Wichita Family Practice Nov. 2006 - March 2009

ICD-9/ CPT Coder

Assign ICD-9 / CPT codes

Preferred Health Systems Oct. 2000 - Nov 2006

Claim’s Adjudicator / Float

• Adjudicated 3 lines of service (HMO, PPO, Coordinated Care)

• Responsible for Auto, COB and Work Comp adjudication

• Float in 5 departments (Member Services, Provider Relations, Behavior Health, Claims, Vertex / Mailroom)

Mid - Continent Orthopedics July 1999 - Oct. 2000

Surgery Scheduler / Front Desk Assistant Manager

• Coordinated surgeries with patients, hospitals and anestheologists

• Obtained required pre - certs

• Managed busy specialty front desk operations

KU Psychiatry Oct. 1998 - July 1999

Front Desk Supervisor

• Working supervisor

• Managed proper clinical procedures for front office staff

• Coded nursing home visits

Center For Sports Medicine March 1996 - Oct. 1998

Administrative Assistant

• Managed front office staff

• Posted charges / payments

• Edited / templated Dr.’s schedule


Southeast High School Graduate




I appreciate the challenging opportunity of being considered for additional tasks or special assignments.


References are available on request

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