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7+ year HR experience

Roanoke, Virginia, United States
August 26, 2018

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Sheri B. Harten

**** ******** *****, *******, ******** 24018 540-***-****


I am a seven-year Human Resource Professional with a Fortune 25 company, in a division that serves over 17,000 associates. I have detailed working knowledge of a union environment as well as a non-union workforce. My HR experience ranges from knowledge of understanding, communication and implementing total rewards programs to the talent management arena including identifying training needs and building bench strength to ensure future successes.



Division Talent Manager Sept. 2012 Feb. 2017

Integral in identifying top level division talent and developing performance plans to strengthen skill set for promotion resulting in right fit for role selections at all management levels of the organization

Created a solid and consistent environment of performance management by transitioning division into electronic performance appraisal process to include new rating scale and alignment of performance with division goals and objectives

Exceeded HR budgetary goals, therefore contributing to overall company objectives, by ensuring appropriate mix of performance ratings for 400+ managers, including senior division leadership

Key player in meeting fiscal division objectives as being accountable for a $6M+ total division training plan including the recruitment of 200+ managers each year

Facilitated workforce conflict resolution, including disciplinary and separation/termination guidance, through seven Division HR Coordinators servicing the entire division

Filled role of HR director (in absentia) in handling all HR matters including, but not limited to, EEOC response statements, union arbitrations, capital planning meetings, senior leadership briefings and workforce analytics planning sessions

Administration and Total Rewards Manager Sept. 2011 Sept. 2012

Accountable for all aspects of company sponsored healthcare plan and total rewards package, including conducting open enrollment meetings, handling of benefits issues, analysis and reporting

Added money to division bottom line by transitioning division into current compensation program of annual increase date schedule

Implemented division’s first health challenge by managing $80K funding for maximum reach

Contributor to division bottom line by overseeing division compensation planning, meeting budgeted targets for salary and stock rewards

Human Resource Coordinator April 2010 Sept. 2011

Defined roles and responsibilities of new HR coordinator role ensuring that the role added value to the division and therefore solidifying the role into the division management structure

Direct line of workforce conflict resolution supporting 40+ stores

Investigated and facilitated course of action for theft, sexual harassment and other sensitive moral and ethical cases

Achieve Global certified trainer responsible for delivering training modules at both hourly and management level for groups ranging from 15 to 200+ associates

Store Manager Oct. 2005 April 2010

Managed three stores ranging in volume from $200K per week to $500K+ per week

Maintained control of operational functions in the areas of productivity, shrink, and safety to meet and exceed company budgetary goals

Ensured implementation of merchandising standards to meet and, more often, exceed budgeted sales goals

Co-Manager June 2000 Oct. 2005

Support to store manager in multiple stores at multiple volumes

Opened and managed first division hiring center, resulting in a Division thought change for future hiring practices


Achieve Global Certified Trainer

Harrison Assessment Debrief Certification

The OZ Principle Certified Trainer

Former PHR Holder


Radford University Radford, VA

Bachelors of Business Administration, Marketing Major/Psychology Minor Aug. 1996 –May 2000 GPA 3.85/4.00, Magna cum Laude

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