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Data Entry, Clerical, Medical Records, Customer service

Des Moines, Iowa, United States
August 26, 2018

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Paula Robb

Objective: To obtain a processing/data entry role to utilize my previous work experience and become an

asset to a company.


Scavo High School

HS Diploma


** + years of clerical/office experience

10 + years of data entry/processing experience

3 + years of medical record/imaging

Experience with Microsoft Office applications

Work Experience:

W ellmark October 2016 – December 2016


o Review and process 40 + group policies a day

o Review the group policy for missing information and relay that information to the sales team o Ensure accurate and timely processing of new group member records and/or group member changes by entering new information into membership system o Ensure correct administration of regulations and guidelines by reviewing and understanding procedural documents and manuals

I A Ortho November 2015 – February 2016

Scanner/File Clerk (Contracted through Midwest Staffing) o Scanned old charts into the Next-Gen system

o Copied, scanned and pulled charts

o Used attention to detail to ensure everything was scanned and filed correctly and in order o Assisted with getting the company back up to speed and eliminate backlog A merican Enterprise June 2014 – September 2014

Network Analyst (Contracted through Robert Half)

o Performed data entry as well as other clerical roles o Assisted with the training of new employees

W ellmark October 2013 – May 2014

Network Analyst/Specialist

o Processed and renewed provider applications

o Notified doctors if their certifications needed updating or were past due o Assisted in the training of new employees

M ercy West Clinic June 2008 – January 2010

Medical Records Specialist

o Answered phones and provided exceptional customer service o Filed patient charts

o Pulled charts for upcoming patients

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