Paula Robb
Objective: To obtain a processing/data entry role to utilize my previous work experience and become an
asset to a company.
Education:
Scavo High School
HS Diploma
Summary:
** + years of clerical/office experience
10 + years of data entry/processing experience
3 + years of medical record/imaging
Experience with Microsoft Office applications
Work Experience:
W ellmark October 2016 – December 2016
Processor
o Review and process 40 + group policies a day
o Review the group policy for missing information and relay that information to the sales team o Ensure accurate and timely processing of new group member records and/or group member changes by entering new information into membership system o Ensure correct administration of regulations and guidelines by reviewing and understanding procedural documents and manuals
I A Ortho November 2015 – February 2016
Scanner/File Clerk (Contracted through Midwest Staffing) o Scanned old charts into the Next-Gen system
o Copied, scanned and pulled charts
o Used attention to detail to ensure everything was scanned and filed correctly and in order o Assisted with getting the company back up to speed and eliminate backlog A merican Enterprise June 2014 – September 2014
Network Analyst (Contracted through Robert Half)
o Performed data entry as well as other clerical roles o Assisted with the training of new employees
W ellmark October 2013 – May 2014
Network Analyst/Specialist
o Processed and renewed provider applications
o Notified doctors if their certifications needed updating or were past due o Assisted in the training of new employees
M ercy West Clinic June 2008 – January 2010
Medical Records Specialist
o Answered phones and provided exceptional customer service o Filed patient charts
o Pulled charts for upcoming patients