Pharmacy Technician Customer Service

Jacqueline Lonneville RPhT, CPhT

**** ********* **, **. ***** Florida 34771

Phone: 623-***-**** n Email: ******@*****.***

Pharmacy Technician

Pharmacy technician with a high level of motivation to launch career in this field.

Learned from state and nationally recognized Pharmacy Technician Instructor, gaining a foundation in pharmacy best practices, medication pharmacology, pharmaceutical calculations, prescription processing and Medication Therapy Management.

Background also includes experience in customer service, retail, and marketing & data entry to name a few.

Education & Credentials

TECO St Cloud, FL

Pharmacy Technician Diploma, 1/2018 #RPT77638

Completed curriculum delivered in classroom, online and lab settings covering topics including:

Medical and Pharmaceutical Terminology

Pharmacology of Top 200 Medications

Retail Pharmacy Procedures

Hospital and Institutional Procedures

Medicare and Medicaid Reimbursements

Pharmaceutical Calculations

FDA Drug Safety Guidelines

Pharmacy Practice Ethics

Prescription Filling

USP 795 and 797 Medication Compounding

Basic Anatomy and Physiology

Patient Care and Interaction

Medication Inventory Management

Medication Therapy Management

Certifications and Additional Training

CPR and First Aid Certified

Basic Healthcare Worker

HIPAA Training

Fire Safety

Bloodborne Pathogens Training

Bloodborne Pathogens Training

OSHA and Workplace Violence Training

OutcomesMTMTM online technician training

QS/1 software platform live training

Pioneer Rx

RxSafe and Eyecon Machine

Work Experience

St Cloud Pharmacy & Wellness, St Cloud, FL 34779

I worked just out of school, in the fill station. Using the RxSafe automated machine, the eyecon machine and Pioneer Software. Three months later I was promoted to a new position within the company, as a Coordinator for a weight loss program they have just started. Then after another three months was promoted to Sales and Marketing Rep for the program.

Premium HealthCare, Phoenix, AZ 85027

Home health agency, providing services through a contract with the state. I provided personal health care at an in home setting.

Keller Williams Realty, San Antonio, TX 78258

REALTOR ® and REALTOR® Assistant. I marketed and advertised for open houses and property management. I followed up with clients via email, fax and text. Assisted in closings and lease agreements.

Womens’ Super Fitness San Antonio, TX 78238

Front Desk Supervisor, sales and trainer. Answered phones, and customer questions. Presented tours of the gym facility. Set clients up with training routines. Verified Insurance coverage for some clients to cover their membership fees and dues.

Power Cleaners Rock Hill, SC 29732

Owner and Supervisor of a cleaning company for multi-million dollar new construction homes. Apartment community clean outs and move in’s.

Keys of Carolina Charlotte, NC 28210

Youth Counselor to at risk youth in a locked facility. Held group sessions and educated the youth about life skills.

Kids Peace Romulus, NY 14541

Healthcare Counselor To at risk youth in a locked facility.

Unisys Corporation Farmington, NY 14425

Telemarketing B2B and then went on to the computer help desk division and work for NY/NJ Port Authority.

Eddie Bauer Outlets Waterloo, NY 13165

Stock supervisor and cashier, floor lead.

Leggs Hanes Bali Playtex Waterloo, NY 13165

Key Carrier. Supervised about twenty employees. Cashiered and counted down and balanced drawers. Received stock and inventory.

Volunteer

April 2017

Technical Education Field Trip (at my school campus)

Presented to middle school children what pharmacy technician school entails and the career.

Taught the students: triturating, levigating, and spatulating; counting pills, and the order of what medications you will often find in the refrigerator and the need to make sure someone’s job is to verify the temperature of the refrigerator is always set to the right temperature for medication safety.

May 2017

TECO Job Fair (to High Schoolers at the main TECO campus)

Presented the option of a career in pharmacy as a Pharmacy Technician. Taught and oversaw the process of counting pills and triturating.

November 2016

Kissimmee at BICC Community Center

Health Fair for the elderly where I performed glucose checks, blood pressure and blood draws to over 100 elderly.

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