Profile Summary

A Principal Software Quality Assurance Engineer with an extensive track record of helping companies analyze, test and manage complex hardware and software systems. Able to create an effective and efficient work environment to accomplish expected goals and objectives based on the following areas of expertise:

Scenarios/Test Harnesses Development

Local/Remote Team Management/Training

Test Execution in Various Environments

MS Project and Schedule Generation

Black and White Box Testing

Infrastructure Installations and Upgrades

Hardware, Network interface and Communication Design test

Software integration

Device Under Test

Onsite/Remote Support and Customer Education

SaaS integration and functional testing

PaaS automated testing (Selenium)

Technical Acumen

Extensive knowledge and experience with the following hardware and software systems:

Selenium, Selenium webDriver, Jenkins, Maven, Unified Functinal Test/QuickTestPro, Perforce, Confluence, Fiddler, SaaS, PaaS, SAML, VMWare stack, WinRunner (WebTest & LoadTest), Black box, White box testing, Windows 2012, Windows 7, WinXP, UNIX, Office suite, SQL Server,.ASP, HTML, JSON, XML, JAVA, WAP testing, Access Points Managers, mobile apps. HP Quality Center, HP ALM, Perforce, JIRA, VersionOne, Zabbix, AppPulse, Documentum suite, Captiva InputAccel and xPression.

Professional Experience

OpenText, San Diego, California. January 2017 – August 2018 (OpenText acquisition of ECD)

Principal Software Engineer (QA)

Primary QA engineer for EMC OnDemand cloud based offerings before production releases using AGILE testing methodologies

Designed, executed and maintained test automation framework for portal with Selenium WebDriver and Java

Executed all continuous integration testing for supported OnDemand SaaS and PaaS solutions with Jenkins/ Maven project, PowerShell scripting and manual verification of results.

Drove all OnDemand customer deployment testing in DevOps via VersionOne

Designed, developed and executed requirements based black and white box tests for enterprise applications and solutions using a combination of manual and automated testing with internally developed test tools.

Lead meetings to define acceptance criteria for each project engaged

Created and maintained vmware vApp templates for development, QA, UAT and disaster recovery testing efforts (Windows and Linux)

Documented design, deployment and runbook documentation for products under test and devices under test.

Created and managed multiple projects in JIRA

Logged and drove JIRA defects through SDLC.

Worked closely with developers and architects via triage and debug sessions on several projects to resolve issues found during testing.

Participated in architecture reviews of new VMWARE infrastructure for dev, test and production as needed by local, remote teams and customers

Provided level of effort for all tasks within a specific testing phase

Assisted in the conversion and verification of all HP ALM test cases to OpenText internal application

Dell/EMC, Inc., San Diego, California. September 2007 – September 2017 (Dell EMC Merger)

Principal Software Engineer (QA)

Lead QA engineer for EMC/DELL document imaging product lines.

Coordinated and participated in OnDemand customer production deployment team evolutions

Designed, developed and executed black and white box test cases for enterprise applications via HP Quality Center and Selenium.

Created and maintained QA and production level vApp templates

Lead Skype based training for IPT team members

Managed project specific defects in JIRA (defect tracking tool)

Maintained and created new VMWARE development, test and production images as needed by local, remote teams and customers

Senior team lead on several projects with 5 direct reports. Wrote Test Plans, Test Cases and Acceptance and compiled Requirements. Drafted Traceability Matrices; reviewed all new enhancement requests; and assigned testing tasks to QA engineers

EMC Inc., San Diego, California. September 2007 – September 2017

Senior Software Engineer (QA)

Designed, developed and executed black, white box manual test cases for enterprise applications via HP Quality Center and QTP (Quick Test Pro) for automated test cases.

Created and maintained QA and production level vApp templates and backups on 8 4TB NAS for QA access only

Managed project specific defects in JIRA (defect tracking tool)

Worked one on one with developers via triage sessions and defect tracking tools on several projects to resolve issues found during testing

Maintained and created new VMWARE development, test and production images as needed by local, remote teams and customers

Senior team lead on several projects with 5 direct reports. Wrote Test Plans, Test Cases and Acceptance and compiled Requirements. Drafted Traceability Matrices; reviewed all new enhancement requests; and assigned testing tasks to QA engineers

Drafted team project schedule with MS Project

Provided LOE for each task within a specific testing phase

Mitchell International, Inc., San Diego, California. February 2002 – September 2007

Senior Software Integration Engineer

Attended Managing at Mitchell managers training

Developed and maintained project schedules for integration teams

Developed and executed manual and automated white box tests for java and C# applications

Provided project specific statistical information to management for presentations and deliverables

Held defect triage sessions and defect tracking DB maintained with development, QA and project management for several projects

Planned, designed and implemented a new development, Alpha and integration lab, hardware configuration and procedures

Maintained all integration test and development VM ware server and workstation images

Defined and managed team resource schedules and resource needs for all test efforts, and manage test efforts to meet scheduled milestones

Senior team lead on several projects with 7 direct reports. Wrote Test Plans, Test Cases and Acceptance Test Criteria documentation; and compiled Requirements Traceability Matrices; reviewed all new enhancement requests; and assigned testing tasks to junior QA engineers

Developed and executed manual and automated test scripts from functional specifications

Peregrine System, Inc., San Diego, California. September 2001 – February 2002

Senior Software QA Engineer

Managed, documented and reported issues and client requests in the defect tracking system (Star Team)

Maintained QA and Development lab hardware configuration

Lead QA engineer on the Localization team for Japanese, English, Spanish, French, German and Italian

Created test cases, use cases, and user scenarios for clients

Created, distributed (to clients), and executed manual test scripts and user scenarios for Peregrine products

Assisted in technical documentation Q&A review

Trained new QA engineers in Peregrines product workflow and usability

Stellcom Inc., San Diego, California. December 1999 – July 2001

Software QA Engineer

Develop test plans, test cases, and use cases and perform interoperability, compatibility, and performance tests in accordance with ISO 9000 standards

Executed tests across multiple platforms running Windows 98/98SE, Windows ME, Windows 2000, UNIX, and Sun Solaris

Developed test plans, test cases (automated and manual), test procedures, MS SQL Server 7.0 views, stored procedures, and scheduled tasks per project

Participated in requirements gathering, and contract requirements deliveries

Managed defect tracking system

Execute QA test scenarios and test cases on new hardware/software revisions on various projects

Syzygy Technologies, San Diego, California. November 1996 – December 1999

Systems Engineer

QA team lead for on and off site testing evolutions (Hawaii, Japan, Dubai, UAE and Norfolk, VA)

Tested US Navy (VIPER) in an Oracle environment

Verified DB integrity of Microsoft Access 97 and 2.0 DB solutions for US Naval tracking and reporting of Force Readiness (TRMS) and event scheduling (VIPER)

Created test cases, test scripts, and use cases for testing evolutions

Documented and tracked all defects reported using a SPAWAR defect tracking system (Wanda)

Participated in requirements gathering, and contract requirements deliveries

Tested network functionality, performance, IP packet filtering,

US Navy, San Diego, California. October 1992 – October 1996

Operations Specialist/E-5

Ran battle simulations and target acquisition testing for the Joint Over the horizon Targeting System (JOTS)

Successfully maintained TADIL-A picture as Link-11 Battle Force Coordinator for Battle Force Commanders during Desert Storm

Completed three, 6-month deployments during military career, including two to the Persian Gulf region

Supervised all Watch Sections as USS Callaghan FOTC Watch Officer, ensuring proper execution of Unix workstation operations

Successfully completed UNIX and Oracle DB engineering courses

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