Manager Administrative Assistant
Resume:
Maria T. Gottshall
Columbia, MD 21046
gottshallmaria@me
•University of Puget Sound, Tacoma, WA 2001
Bachelor of Arts, Comparative Sociology
•Monterey Peninsula College, Monterey, CA 1997
Associates of Arts, Psychology
RELEVANT EMPLOYMENT EXPERIENCE
Director of Social Services/ Regional Consultant Feb. 99- Feb. 01
Bel Air and Tacoma Rehab, Tacoma, WA
•Provided support, counseling and insure. well-being of 450+ residents in 5 skilled nursing facilities.
•Maintained documentation required by state and federal guide lines as to the health and welfare of each resident.
•Trained, supervised and update 5 social services directors and assistants as to policy and procedures of the company, federal and state.
Social Services Assistant Feb. 98 –Feb. 99
Jefferson House Care Center
•Provided counseling and behavior modification for 80+ mental health residents.
•Documented behavioral progress and assisted residents with personal, material and psychological needs.
Social Services Consultant Nov. 02- Mar. 03
Evergreen La Jolla Health Care Center, La Jolla, CA
•Guided and assisted Social Services Director with a complete audit of residents’ charts to ensure compliance with state and Federal guidelines.
Director of Social Services Jan. 02- Mar. 03
Windsor Gardens of Golden Hill, San Diego, CA
•Provided support for the well-being of residents in a 99 bed skilled nursing facility.
•Participated in care planning, discharge planning and documentation such as MDS and RAPS.
•Documented personal needs, behavior tracking, and behavior modification.
•Acquired needed services such as dental, vision, hearing, psychological, PT/OT/ST and hospice.
•Ensured department compliance with state and federal guidelines and facility CQI.
Mail Boxes Etc. May 05-Apr.07
Marlboro High Street, London, England
•Sort mail into mail boxes
•Assisted customers with mailing needs.
•Packed up shipments to be delivered.
Accounts receivable and payable.
Payroll.
Director of Congregate Housing Jan. 04- Mar.05
Leafy House, Shelter Properties, Silver Spring, MD
•Coordinated meals, housekeeping, laundry and personal services 50+ resident
•Hired and supervised 5+ personal care attendants and housekeepers.
•Processed payroll, made schedules and assignment sheets.
•Wrote monthly and quarterly reports for grant funds and annual budgets.
Temporary Care Manager Sept. 03- Dec. 03
Health Services for Children with Special Needs, SRP, LLC, Washington D.C.
•Made medical appointments and approved needed medical services, equipment, and medication.
•Coordinated care with multiple doctors, patients, families and other agencies.
•Updated all insurance providers plan of care to ensure guidelines were met per Federal requirements.
Administrative Assistant Mar. 03- Sept. 03
Allergy and Asthma Care of Maryland, Silver Spring, MD
•Organized day to day operations of a single doctor office.
•Directed all incoming accounts, assure proper posting of funds, insurance billing, telephone communication, filing and supply acquisition.
•Scheduled appointments and follow-up visits/care.
Customer Support Manager Feb. 01- Jan 03
Expert Witness Services. La Mesa, CA Apr.92- Dec 95
•Developed policy and procedures for company. Researched and collected data for and extensive automobile database.
•Created marketing and production of company software.
•Processed all incoming orders, inquires and questions.
•Researched and assisted in the policies leading to the development and implementation of the “Lanni Law”.
Lead Outreach Case Manager Feb. 01- Jan 02
Bayside Community Center, Linda Vista, CA
•Developed policies and procedures for Senior S.T.E.P.S Program.
•Wrote grant proposals, provided quarterly and annual status reports to current grant providers.
•Assessed the physical, psychological and social well-being of the elderly in the Linda Vista Community.
•Performed home safety evaluations and acquire needed adaptive equipment and other necessary resources such as home delivered meals,
transportation, insurance advocacy as well as nursing home and other care issues.
Volunteer Mar. 99- Feb. 01
Franciscan Hospice, Tacoma, WA
•Assisted clients who were dying with emotional support and help to fulfill personal needs and wishes.
•Comforted and support families as well as providing respite care.
•Over 1000 hours of volunteer time.
OTHER EXPERIENCE
Traveling in Europe Nov. 05-Jul. 07
•Learned about various cultures to include laws and customs.
•Able to study the history of previous cultures before the formation of the United States of America.
•Compared the differences between cultures in developing countries and the U.S.
REFERENCES
Dan Vomhof III
8387 University Avenue
La Mesa, CA 91941
Cristine London
18681 Manazanita Court
Pine Grove, CA 95665
Edie Seaman
87 Main Street
Wellsbobo, PA 16901
Lorraine Boone-Strange
6409 98th Avenue
Lanham, MD 20706
Nancy Coate
1704 Wind River Road
El Cajon, CA 92019
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