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Customer Service Office Assistant

Charlotte, North Carolina, United States
August 24, 2018

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Cendy Perez

**** ****** **. *********, ** 28262


Aspiring enthusiastic office assistant, skilled in communication and leadership seeking to use proven skills and enhance experience with customer care. ᅳ


● 3 years of friendly face to face customer service

● 3 years of cash handling experience

● Excellent communication skills

● Detail oriented, adaptability to meet needs of clients

● Great listener always an active learner

● Bilingual, fluent in English and Spanish


Texas Roadhouse / T ogo Specialist

June 2017 -June 2018, 7801 Gateway Ln Concord, NC 28027

● Responsible for answering and greeting all customers through the phone scheduling a pick up time and taking detailed orders.

● I was trained to place orders and all details into a computer system to insure all orders were correct.

● When customers arrived I greeted them in a friendly manner making sure they were well taken care of, I would check them out, handle cash, have direct interaction with each customer meeting each and every one of their needs.

● “Customers might not remember your name or the food they ate but they will remember their experience and the service you gave!” Harris Teeter / S ales Associate-Cashier

October 2016 - June 2017, 2720 W Mallard Creek Church Rd, Charlotte NC 28262

● I was trained to give world class service. Greet every customer I encountered assuring that all customers had a good shopping experience. I answered all questions regarding products or prices.

● As a cashier I would interact with all my customers in a well manner, always friendly and attentive to their needs.

● I would ring up items meeting a time requirement, bag all items and place items in customers carts.

● I was trained to take coupons, checks, credit cards and other forms of payments, also on how to discern counterfeits.


Mallard Creek High School/ D iploma

August 2014 - June 2017, 3825 Johnston Oehler Rd Charlotte, NC 28269

● Formed part of the Spanish Honors society

● Was an Active AVID student

● Took CPCC courses while enrolled in high school

● Took Advanced Placement courses 3 years

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