Machine Operator Customer Service

Victor Hernandez

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Lawrence, MA ***41

***-***-*********

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EDUCATION:

Kaplan Career Institute, Charlestown, MA 2009 – 9/2010

Diploma: Refrigeration, Heating, Ventilation, & Air Conditioning

Program includes hand-on lab and practical knowledge:

• 4,000 credit hours toward Massachusetts Refrigeration Technician License

• Fundamentals of Refrigeration & Principles of Electricity

• Residential & Commercial Refrigeration, Heating, & Air Conditioning

• Humidifying and dehumidifying

• Heat pumps

• Heat Load Calculations & Duct Sizing

Trouble shooting and Mechanical Knowledge

• Use of multi-meters and in-circuit testing and hand tools

• Refrigerant recovery and recycling

• Soldering & brazing techniques

• Pipe cutting & threading

LARE, Lawrence, MA 2008

High school equivalency

EMPLOYMENT HISTORY:

Work Market, workmarket.com 2008-Present

Appliance repair Technician

Troubleshoot and repair, parts replacement and installations for different type of appliances. Schedule appointments complete paperwork and work with tech support to resolve additional issues onsite. Provide excellent customer service to clients and manufacturers.

Haverhill Paperboard, Haverhill, MA 2003 – 2008

Checker

Paper maker, cutter by sizes and shipping to the customer.

Newark Atlantic, Lawrence, MA 2000 – 2003

Machine Operator

Start up production paper maker.

Authorize Repairs Services, Jamaica Queens, NY 1998 – 2001

Technician

Repair all brands and models of appliances domestic and light commercial.

ADDITIONAL QUALIFICATIONS:

EPA Universal Certification

410A Certification

Front Load Truck – Forklift

References:

1.John Green 732-***-****

2.Greg Buchika 978-***-****

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