Customer Service Training

MUHAMMAD RAHMAN

**** ********* **, ************, ** 46224 317-***-**** *.********@*****.***

MILITARY LINGUIST

KEY SKILLS

● Fluent in Dari / Pashto ● Excellent Communicator ● Detail Oriented

● Simultaneous Interpretation ● Culture Communication ● Task Prioritization

● Translation / Transcription ● Organization ● MS Word / Excel 2010 WORK EXPERIENCE

Amazon.com Indianapolis, IN June 2017 - Jan 2018

Stow and flow

● Handled and processed 100 customer orders per hour

● Knowing and understanding the process stowing and operation Ulta Beauty Greenwood, IN November 2016 – May 2017

● Responsible for picking and packing 100 order per hour; worked as seasonal labor

● Prepared, organizing and shipped product to clients Prime Distribution Service, Indianapolis, IN August 2016 - November 2016 Picker and Trainer

● Entered Data inventory in computer

● Trained new employees

● Picked 200 Customer Order per hour

Mission Essential Personnel Kabul, Afghanistan October 2011 - December 2012 Linguist/Translator

● Translated between US Army and Afghan National Army, Police, Nation and maintain communication

● Translated/Interpreted legal documents from Pashto to English and vice versa

● Translated in meetings and joint C.O.C and in the surrounding community

● Accompanied US Military during missions, patrols, cordon and search, interrogations and provided cultural awareness to U.S Military advisors

EDUCATION AND TRAINING

International Business Training Association

● Business Communication Certification Anticipated in August 2018

● Customer Service Certification August 2017

● Business Etiquette Certification January 2017

Ivy Tech Community College

● Logistics Readiness/HIRE technology May 2017

● MSSC Safety Certification January 22, 2018

The Excel Center, Indianapolis, Indiana Anticipated in August 2018

● Indiana Core 40 High School Diploma

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