Verna Carroll
***** ******* *** ****** ****, MO *4137*816-***-*****************@*****.***
Objective
Looking to build a career at the company that will allow me to showcase me. My vision within the position is to service internal and external customer's getting them the answers they need.
Core Skills & Competencies
*Team Collaboration *Record Maintenance *Filing
*Warehouse Prodedures *Inventory Control *Communication
*Customer Service *Highly Motivated *Shipping / Receiving
Technical Proficiency
Operating-Systems: Windows XP, Windows 7 Software: Microsoft Word, Excel, PowerPoint, Outlook
Experience
Customer Service Advocate USA 800 Raytown, Missouri 10/2015-04/2016
*Answered inbound calls.
*Placed over the phone calls, made customer orders, and answered customer concerns
Housekeeper Sunrise Senior Living Leawood, Kansas 07/2014 -05/2015
*Performed housekeeping services. ie trashing pulling, clean residents rooms, and dining areas, and the bathroom maintenance, and sweeping and moping floors.
Customer Service / Cashier Dollar General Kansas City, Missouri
05/2013 -05/2014
*Organize store shelving according to store compliance.
*Provide customer service store shopper. Create specialized customer shopping experiences to meet customer's needs.
*Facilitate price changes as required by corporate office. *Handle cash at customer check out, while attaining store revenue goals.
Filing / Records Clerk Ground Up Consulting Kansas City, Kansas
01/2010 - 04/2014 *Maintained company filing system using numeric and alphabetic process. *Retained records for family business owners as required by company standards. *Disposed of records to protect the privacy of client data.
Inventory Clerk WIS Merriam, Kansas
12/2011 - 12/2014
*Facilitated inventory control using the cycle counting system and RF scanning
Assembly Line Thermo Fisher Lenexa, Kansas
12/2007 - 08/2010
*Following factory safety product handling rules to make boxes, provide appropriate labeling and product packing.
EDUCATION
Diploma
Nation High School, Kansas City, Mo May 2011