Engineer Software

Gevork Gevorkian

Cranston, RI *****

www.linkedin.com/in/ggevorkian • 401-***-**** • ******.***@*****.***

Software Quality Assurance/Engineer Software Quality Manager

Dynamic software engineering professional with extensive SQA expertise

Driven SQA expert with over 20 years of implementing and managing all phases of technology projects. Excellent organizational and planning skills to ensure system testing and launches are conducted effectively, within scope, and within the timeline. Outstanding coordination abilities to interact with teams and clients to develop software, implement projects, schedule server and application testing and support.

Software Quality Assurance • Project Planning • Web Applications • Embedded Applications • SQA Testing

Process Improvement •Agile Environment •Configuration and Issue Management •Team Coordination

Technical Proficiencies

Tools

TestLink, Selenium IDE, RC, and Grid; LabView 8.2, TestStand 4.0, SQA, SmarteScript, SQL Server, SVN, Revision Control, Serena Team Track, Bug Tracking, Release Control, Internet Browsers, Jenkins, HTML, XML, SQL

Platforms

TeamWork, Source Save V6.0, CVS, Tortoise SVN 1.6, Confluence 3.5, Axeda, Unix/Linux/AIX/Variants, Open VMS

Software

Windows, Mac OS, MS-DOS, MS Office, MS Access, Oracle, IntelliJIDEA, PhyCharm Microsoft Visual C++, TeamWork Viewer, Test Link

Professional Experience

Senior SQA Engineer (2015 - 2018)

Hayward Industries, North Kingstown, RI

Conduct manual and automated testing of Omni-Logic Controller platforms and maintain test scripts to improve firmware updates and changes. Collaborate with cross-functional teams and attend meetings to plan and initiate functionality, regression, integration and acceptance testing.

Key Achievements:

•Led the SQA planning and testing for several multi-million projects to ensure successful deliveries.

•Designed detailed strategies and cases to test Hayward products, Hardwired Terminal, Wireless Terminal, Web App, and Mobile Apps; determined if the system required manual or automated testing.

•Proactively coordinated with developers to problem-solve issues and develop fixes during testing.

Senior SQA Engineer (2011 - 2015)

Axeda Corporation, Foxboro, MA

Introduced the new testing tool, Selenium IDE to the company to improve testing abilities. Performed manual and automated testing in an Agile environment. Managed defect status and other quality issues.

Key Achievements:

•Improved project performance and outcome by creating more efficient plans and tool by using Selenium Grid Java, WebDriver, and TestNG for implementing complex applications.

•Investigated and troubleshoot system and process concerns through all project stages to identify issues and assist engagement managers and developers with developing solutions to keep the project on track.

SQA Engineer (2009 - 2011)

IMT Services Corporation, Warwick, RI

Tested multiple platforms, web-based software, web services API, processes, and systems for regression, acceptance, and integration. Served on process improvement teams to consistently identify opportunities for improvement.

Key Achievements:

•Teamed with developers and other stakeholders to design and initiate test suites and compose report templates to isolate and resolve issues.

•Led software teams through multi-million-dollar projects while mentoring personnel using SQA testing methodology knowledge.

•Utilized subject-matter-expert (SME) knowledge to implement updates and changes to maintain test plans.

SQA Lead Engineer (2007 - 2009)

Thermo Fisher Scientific, Franklin, MA

Oversaw software testing and delegated testing assignments to QA team. Supervised a team of QA technicians for product functional, integration, acceptance, and regression testing.

Key Achievements:

•Served as SME for software processes to ensure testing quality and direct project teams.

•Facilitated technician training on process testing for staff development and improve performance.

Software Quality Engineer (2000 - 2007)

Zebra Technologies Corporation, Warwick, RI

Generated guidelines, procedures, and documentation for all new software projects. Evaluated and utilized various testing tools and bug tracking software. Administrated and managed the Serena TeamTrack Issue Tracking tool.

Key Achievements:

•Drove software quality throughout the product development lifecycle; ensured best practices and ISO procedure compliance.

•Created new SQA unit within the Software Engineering Group to improve the overall efficiency and delivery time with less “bugs” in the production cycle; led to higher customer satisfaction.

• Introduced the new Issue Management tool, Serena Team Track and created workflows for the company’s SQA bug tracking configuration management and doc reviews.

•Participated in product development and multi-functional improvement teams to improve software quality and testing planning performance.

Additional experience as SQA Analyst at GTECH Corporation.

Education & Credentials

Master of Science in Radio Electronics

Polytechnic Institute, Armenia

Technical Certifications

Axeda Certified Engineer SQA Engineering Certificate

Professional Training

Serena TeamTrack Admin. & Users Certificate • LabVIEW I-II and TestStand I-II Certificate

Object-Oriented C++ Programming for Embedded Systems Classes • Capability Maturity Model/SEI classes

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