Patient Representative
Resume:
DAYANA
SMITH
**** * ******* ****. *******, MS **574
********@*****.***
Summary
Experienced Patient Representative with eight years background in financial and government assistance programs. Core competencies include working alone or in a group setting as well as multitasking and problem solving. Excellent communication, time management skills and accuracy.
Education
High School Diploma/2002
D’Iberville High School
Biloxi, MS 39532
Experience
Rapid Maids
Office Manager/ April 2014-April 2017
D’Iberville, MS 39540
Give employees day to day schedules.
Purchased and stocked cleaning supplies for employees.
Check all paperwork submitted on daily cleanings performed.
Collect and calculate all employee time sheets for payroll.
Call and receive calls from employees and clients.
Fill in for employees when short staffed.
Schedule cleaning appointments with clients.
Contact clients after cleaning services to check on satisfaction or complaints.
Firstsource/ Garden Park Medical Center
Patient Representative/ April 2008-April 2016
Gulfport, MS 39503
Coordinate communication between patients, family, medical staff and administrative staff.
Maintain knowledge of community services and resources available to patients.
Refer patients to appropriate health care services and resources.
Screen all uninsured patients on-site either bedside, over the phone or in the emergency room for possible assistance eligibility.
Provide regular reports to facility employees on patient statuses.
Attend regular meeting with hospital staff to update on patients assistance statuses.
Assist patients with filling out assistance applications and following through with additional information and interviews.
Document all patient correspondence in hospital system and company system.
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