Machine Operator Customer Service
Resume:
Shanita Ackerson
Multi-tasking is my specialty
Elkhart, IN 46516
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Assembly Line Worker
Dometic Corporation - Elkhart, IN
October 2017 to January 2018
R.V refrigeration building
Machine Operator and Assembler
Postle Aluminum Company - Elkhart, IN
September 2017 to December 2017
R.V accessories
Sales Associate (Seasonal)
JCPenney - Mishawaka, IN
November 2016 to December 2016
Customer service,
Solicit credit,
Replenishment,
Cash and bill payments,
POS operations,
Placing on-line orders,
Inventory
Sorter Operator
Republic Services - Fort Wayne, IN
August 2015 to July 2016
Sort through residential refuse to retrieve recyclables Garment Sorter
Cintas Corporation - Fort Wayne, IN
November 2011 to May 2014
Sort and shake out uniforms that arrive from the wash alley
• Ensure that the route numbers and locations, days match up with schedule
• inspect and tag uniforms for any necessary repair work needed
• process 2200 uniforms daily
Sales Associate (Seasonal) two separate seasons
Kohl's Corporation - Fort Wayne, IN
November 2011 to January 2013
Operate POS machines to ring sales
Process cash, checks and coupons
Solicit credit/email registration as necessary
Up selling as necessary
Knowledgeable of company promotions and rewards programs Merchandise and sales floor replenishment
Professional and courteous customer service.
MACHINE OPERATOR
PRESS SEAL GASKET CORP - Fort Wayne, IN
March 2011 to July 2011
Size, mold and pack rubbers gaskets according to work traveler descriptions
• Operator of 7-13 mold count vulcanizing machine.
• Kept inventory of rubber reel usage.
SONIC TECHNICIAN
ELWOOD STAFFING - Fort Wayne, IN
September 2010 to November 2010
Use of water sonic needle machine to deburr and remove laser burns
• Use of diamond dusts to smooth and polish inside of surgical wire dies.
• Ensured the quality of these parts with the use of a microscope. QUALITY AUDITOR
NUTEC COATINGS - Fort Wayne, IN
January 2006 to March 2009
Read blue prints
• Kept data entry records of specification points
• Filing and storage of coating certifications
• Review quality testing methods daily to assure they meet with ISO and company standards
• Set up work instructions for each components work in progress (WIP) procedure
• Performed cross - hatch adhesions tests on components
• checked coating levels with a micrometer
• Trained a twelve member quality team to perform duties on alternate shifts. Quality Control Inspector
NUTEC COATINGS - Fort Wayne, IN
September 2006 to June 2007
Holding client's case management sessions
• Maintain medication usage log.
• Interviewed perspective clients either in person or by phone for eligibility of services
• Ensuring clients met their residential in house responsibilities
• Supervising day to day facility activities and securing property at night. Server
WAITSTAFF - Fort Wayne, IN
January 2004 to August 2004
Operating POS Machines
• Taking Orders
• Processing Currency
• Customer Service
• Hostess
• FOH and BOH knowledge
Education
Vocational in Medical Billing and Coding
Ivy Tech Community College
August 2009 to Present
Health Information Technology
Indiana Tech - Fort Wayne, IN
2016 to 2016
Pending Associates in Health Care Administration
Brown Mackie College - Fort Wayne, IN
2015 to 2016
certification in Medical Billing and Coding
Ivy Tech Community College - Fort Wayne, IN
2012 to 2014
HVAC
College Keyboarding
August 2010
High School Diploma in General
Pontiac Northern High School
June 1987
Skills
MS office, Excel, power tools, Data Entry, Quality Control, Sorter
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