Physician Assistant Customer Service

Andre Troy Kerr

Phone 954-***-**** **** NW ***nd Ave

Sunrise, FL 33351

****.*****@*****.***

Education

Master in Physician Assistant Studies

Florida International University (FIU) College of Medicine Dec 2017 Physician Assistant Program, Miami, FL

Clinical Experience: Jan-Dec 2017

Psychiatry Miami VA Hospital System

Internal Medicine (Inpatient) Miami VA Hospital System Surgery Miami VA Hospital System

Family Medicine Miami Beach Community Health Center Pediatrics Miami Beach Community Health Center

Ob/Gyn Miami Beach Community Health Center

Emergency Medicine Jackson Memorial Hospital North Internal Medicine (Outpatient) Miami VA Hospital System Internal Medicine (Outpatient) Miami VA Hospital System Post-baccalaureate certificate, Histotechnology, Dorton State College, Albany, GA Dec 2011 Bachelor of Science, Biological Sciences Nova Southeastern University, Ft. Lauderdale, Fl, May 2010 Associate of Science, Information Technology, Northern Caribbean University, Mandeville, Jamaica. June 1998 Certifications & Licenses

PA-C. 2018, Board Certification by the (NCCPA) ID 1150974

State of Florida Licensed Physician Assistant. License # PA 9111059 Exp. Jan 31, 2020.

ACLS. Advance Cardiac Life Support Certification Exp Nov 2018

BLS. Basic Life Support Certification Exp Nov 2018

HTL-C. Certified Histotechnologist-HTL American Society of Clinical Pathology (ASCP) Honors and Awards

Dean’s List, Nova Southeastern University, Ft. Lauderdale, FL, 2006, 2008 Dean’s List, Darton State College, 2011

Best All-Around Physician Assistant Student. Nominated: Class of 2017 School Activities / Leadership: PASO External Relations Representative MPAS Program, 2015-2017 Employment Summary

2012 – 2015 Senior Field Service Engineer (Biomedical) Customer Service Associates LLC. Southeastern Region USA. Nationwide strategic support services delivery partner to high-tech equipment manufacturers and customers.

• Performed installation, maintenance, troubleshooting, qualification & validation of high-end research and diagnostic equipment such as liquid & gas chromatographers, tissue & blood analyzers in production, research and clinical environments such a labs, hospitals, and doctor’s offices.

• Provided theoretical and practical teaching/training sessions to individual, and group scientists, Physicians, chemists and technicians on use and care of laboratory equipment and related software as part of the installation and training procedures as required by manufacturers. 2010 – 2012 Histotechnologist Quest Labs: Ameripath South Florida, Pompano Beach FL Performed blood and tissue specimen (skin, breasts, nails, smears, cultures and swabs), collection, documentation, preparation, processing and presentation for Pathologists review and diagnosis. 2007 – 2010 Biochemistry & Biology Teacher’s/Lab Asst. Nova Southeastern University, Davie, FL

• Supported weekly biochemistry lab experiments for undergrad students, including equipment and sample procurement and setup.

• monitored and enforced safety and quality protocols, lecturing, tutoring and grading student work, guided student research.

2005 - 2007 Certified Pharmacy Technician Atenda Specialty Infusion Pharmacy, Inc. Miramar, FL Coordinate with doctors, patients and insurance providers to fulfill prescribed home delivery medication 2000 – 2004 Information Technology Manager University College of the Caribbean, Kingston Jamaica

• Managed IT deployment and computer infrastructure of Jamaica’s largest private university, including regular theory and practical training of staff.

Professional Memberships

Florida Academy of Physician Assistants (FAPA)

American Academy of Physician Assistants (AAPA)

American Society of Clinical Pathology (ASCP)

References & Recommendations

Available upon request

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