Palm Harbor, FL ***** Kyle J. Knotts

727-***-****

ac6r76@r.postjobfree.com

I am a self-motivated Security Engineer specializing in support for customers and users, network and server installation, security, and the ability to diagnose hardware and software problems. Computer proficient and an analytical problem solver, I excel in an ambiguous, dynamic environment where achievement can be measured. self-motivated

problem solver

client-oriented

Certification Technical Expertise Preview

& Eduction

University

of Akron

Server 2008 & 2012

VMware v6, 5.5 & v4.1

Dell Equallogic and Compellent

Nessus server

Splunk

Symantec v12 & 14

Backup Exec

Veeam

Arcserve

Barracuda

Android & iPhone

VPN

Cisco ASA 5525x with Sourcefire

Sophos

Nexpose

Mimecast

LogRhythm

Active Directory; Outlook, Exchange,

Web Access; Linux, Macintosh, Novell

Symantec Ghost and computer image deployment

Cisco Routers; Switches; Phones; Accesspoints; ASA’s HP Switches & Brocade Switches

Hands-on experience with server hardware support includes setup, implementing and servicing of servers and workstations using Microsoft operating systems

A+ certified

Altigen Engineer

Bachelor of Science: Computer Information Systems

Networking Option includes network setup, network security, network troubleshooting, server installation, and server administration using primarily, but not limited to Microsoft, Linux and Cisco hardware.

Related Experience

• Administered our security groups network, server, and virtual server environments

• Upgraded, maintained and monitored Cisco Sourcefire IPS

• Installed, maintained and setup Nexpose server. I also setup all the PCI server scanning schedules within this tool.

• Sophos scanning our PCI network and utilized the Sophos cloud to scan our external sites.

• Maintained and approved Cisco ASA firewall rules

• LogRhythm lead for my department, this includes installing and supporting LogRhythm clients in our environment. Created searches and reports from our log information.

• Worked with auditors and consultants in order for PODs to pass PCI compliance.

• Upgraded Symantec environment from version 12 to 14 with HA support in our DR datacenter.

• Provided network and server support for our three locations.

• Administered network, server, and virtual server environments

• Active Directory and DNS administration

• SAN storage Administrator, using Dot Hill, Dell Equallogic and Compellent storage.

• Nessus server scanning our PCI network quarterly and installed patches to harden our critical servers

• Configured and supported HP, Brocade, Cisco switches and Cisco ASAs

• Monitored, troubleshot, configured server side backups, using Veeam and Arcserv

• Splunk lead for my department, this includes installing and supporting Splunk client on our servers. Created searches and dashboards for log information within Splunk.

• Installed and configured server patches via SCCM and WSUS.

• Provided and verified documentation on PCI related subjects to auditors. Also verified documentation on our DR plan

• Provided phone and on-site support for 150+ companies in the Dayton, Columbus, Springfield and Cincinnati area

• Administered network, BES and server environments

• Active directory administration

• Supported and administered MS Exchange 2003 & 2007

• VOIP Installation and support

• Created images and distributed images to internal employees and the companies we support

• Configured and supported Cisco routers, switches and ASAs

• Installed and worked with developers using SQL server 2008

• Monitored, troubleshot, configured client back-ups using Backup Exec, Barracuda and cloud back solutions (Mozy)

• Trained new technical support employees and provide leadership for the support desk

Student contractual employee working 20+ hours per week

• Provided support to 300+ faculty, staff and student; two computer labs with 15 or 25 computers each; 50 HP printers

• Diagnosed and solved networking and printer issues

• Completed law school network upgrade, which included running and making cat 5 patch cables

• 2 years’ experience working with server environment installing Windows 2000, 2003, remote access, and some administration work with these operating systems

• Imaged and distributed new computers to the faculty, staff, and labs

• Trained and coordinated of computer support staff Pods

Clearwater Florida

Dec. 2015 – Apr. 2018

The Ohio State

University

Columbus, Ohio

Dec. 2012 – Nov. 2015

Qbase

Springfield, Ohio

Feb. 2010 – Nov. 2012

University of Akron

Law School

Akron, Ohio

Apr. 2005 – May 2009

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