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Manager Administrative Assistant

Location:
Covington, Georgia, United States
Posted:
August 23, 2018

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Resume:

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Nakesha N. Hurst

Covington, Georgia. *****

770-***-**** ac6r69@r.postjobfree.com

PERSONAL SUMMARY

A dynamic business professional with 12 years of experience. Drives team performance by defining standards and setting goals. Possess the ability to identify priorities and delegate tasks to complete projects accordingly. I am interested in transitioning into a Human Resource career with an established and thriving company that will allow me to utilize the skills and knowledge that I have gained throughout my career and education.

AREAS OF EXPERTISE

Quality improvement

Talent management

Strategic planning

Conflict resolution

Operations

Sales

PROFESSSIONAL EXPERIENCE

Centralized Servicing Manager Lendmark Financial Service Covington, Georgia

2014-Present

•Supervises all aspects of training for the Centralized Servicing department.

•Personally develops innovative methods of training and coaching.

•Manages company risk relative to position and provides data to Risk Manager.

•Ensures compliance with all legal requirements.

•Facilitates training and timekeeping in accordance with labor laws.

Underwriting Service Assistant State Farm Dunwoody, Georgia 2013-2014

•Provided written, verbal, and technological support services to the underwriting staff.

•Processed high volume policy changes to maintain and update policyholder records.

•Prepared incoming applications for underwriting.

•Reviewed and analyzed policyholder issues.

•Communicated with agents, policyholders, and third parties using various media.

Teller Best Bank Covington, Georgia 2012-2013

•Provided banking and account services to a multi-cultural client base.

•Processed loan applications from initial contact with company to closing.

•Responded to customer inquiries and sold available services and products.

•Assisted customers with ways to make financial services more convenient.

•Examined and verified authenticity of documents.

•Complied with banking policies to keep the company and customer information confidential.

Administrative Assistant Contract Packaging Covington, Georgia

2009–2012

Answering multiple phone lines.

Scheduling and making appointments / meetings.

Bookkeeping.

General office duties.

Keeping track of client records / Developing and maintaining a filing system.

Producing and distributing correspondence memos, letters, faxes and forms.

EDUCATION

Ashford University

Bachelors of Science in Human Resource Management

University of Phoenix

Associate of Science in Human Services Management

PERSONAL SKILLS

Communication

Inclusiveness

Active listening

Business acumen

Leadership

Notary Public



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