Sales Customer applying payment, pos, filing, email

MILLE BOC

**********@*****.***

*** ******* **** **** • FREDERICA, DE 19946

PHONE 302-***-****

FAX 302-***-****

EXPERIENCE

****-**** ***** *********** *** Dover, DE

Sales & Marketing – Ticket Services Representative

● Responsible for all sales of ticket including but not limited to Dover International Speedway and all other Dover Motorsports facilities.

● Answered all customer inquiries regarding tickets, seating, promotions, events, etc.

● Responsible for relocating customer seats, renewing and for ripping, stuffing and mailing invoices, renewals, tickets, and upgrades.

● Made outbound / received inbound calls for the purpose of ticket and promotional package sales / customer surveys.

● Balanced money and tickets at the end of the day.

● Contacted customers regarding missed due dates.

● Reallocated tickets onto the correct ticket accounts.

● Issued letters of authorization for lost or stolen tickets as approved by management.

● Responsible for manual ticket sales.

● Researched problems on customer accounts.

● Processed mail (payments, renewals, address change, brochure request, etc.)

● Batch work to open and close all shifts

2000 – 2001 State of Delaware Justice of the Peace Court 16 Dover, DE Court Clerk

● Entered new suits and cases into the data base.

● Loged all deposits as they came in

● Answered multi line telephone system and transferred calls to the proper area.

● Used dispatch radio to communicate with coworkers who did not have phones as needed.

● Researched all client cases per their request.

1994 -1999 Department of Transportation Dover, DE Toll Collector

● Collected funds from vehicles at toll booth area and made change.

● Gave directions to drivers per their request.

● Assisted with disabled vehicles that were stranded alongside of the road. EDUCATION

Lake Forest High / School High School Diploma

Felton, DE

Kent-VO Tech

REFERENCES

Upon Request.

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