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Quality Assurance Software Test Engineer

Cincinnati, Ohio, United States
August 20, 2018

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S t e v e n N e m o f f

**** ********* ****** 513-***-****

Blue Ash, Ohio 45242

Software Quality Analyst Quality Assurance Test Engineer

Dedicated professional with solid career in manual and automated testing, in a variety of industries including medical, telecommunications, banking and insurance. Utilized Agile Scrum and Waterfall methodologies. Experience working in Quality Center and using SQL. Proficient in Word, Excel and Outlook. Able to work independently and collaborate as part of a team across business organizations.

Testing Types: unit, integration, user, acceptance, black & white box, user interface (UI), new features and regression.

Career Profile

US Bank – Software Tester 2 2015 to 2018

Executed Quality Center automated smoke & regression tests and manual foreign exchange wire transfer tests. Investigated test failures and advised the Scrum Teams for resolution. Analyzed and resolved user’s problems regarding Foreign Exchange wire transfers. Verified that reports formatted correctly with expected data in various formats such as .CSV, .PDF and .TXT for the Hybrid Checking project. Successfully tested assigned areas during Production Releases.

As member of the Treasury Management Application Scrum Team, tested validation of new coding and performed regression testing for ACH, Mobil Banking, Wire Transfers, Investment Trading, Information Reporting and other processes. Participated in monthly sprint planning, story estimating review, and sprint retrospectives. Reviewed assigned stories, created test cases and executed them in Quality Center for Pass/Fail status. Reviewed completed test cases with Business Analyst to ensure testing met the story’s requirements.

Contract Positions

@ Caresource for Pierce Professional Resources – Software Quality Analyst 2014 to 2015

@ Catholic Health Partners for MMY Consulting – Test Analyst 2014

@ Vantiv through HDI for Triple E Partners – Test Analyst 2013 to 2014

@ Standard Register for Cohesion – QA Lead 2013

@ Cincinnati Financial Corporation for TEK Systems – Test Analyst 2011 to 2012

Reviewed stories (Scrum) or requirements (Waterfall) to create test cases.

Created test cases in Excel, exporting them into Quality Center or created directly in Quality Center.

Executed tests in Quality Center resulting in pass/fail status.

Created and tracked testing defects in Quality Center or in Tracker.

Using Quality Center, generated test case listing reports for test case reviews.

As member of Caresource Enrollment Team, used Facets, Quality Center, Tidal, and SQL to meet requirements.

Created test scripts for seven Mercy Health regions, each test script tailored to each unique site for Mercy Health ICD-10 testing project. Reviewed documentation and test scripts for format and content to meet the ICD-10 team’s QA standards and goals.

Using Optio MedEx, created SmartSets and tested the printing of various forms.

Created test scripts for over 90 applications for such items as patient care, coding and reimbursement, financial, admission, discharge, & transfer (ADT) orders, prior-authorization (PA), and pharmacy.

Ran in- house automation scripts on the Vantiv mainframe and automated tests in Quality Center. Utilized CA ROSCOE to run manual tests and jobs in the test environment. Performed change control, checked release paperwork, assembled release updates, and verified online testing with release changes.

For the Standard Register eReceipts project, reviewed business and functional requirements to create a test plan and

user acceptance testing (UAT) scripts.

Utilizing date sensitive commercial insurance application for Cincinnati Financial Corporation, reviewed requirements, and created and executed required test sets in Quality Center. Collaborated with both on-site testers and those located remotely (offshore in India).

S t e v e n N e m o f f 513-***-****

SLK America – Senior QA Tester. Placed at Fifth Third Bank for the Mobile Banking Project 2011

Tested Mobile Banking application on platforms: iPhone, Android, Blackberry, iPad, and Samsung Galaxy.

Executed tests, reported testing results, and tracked defects in Quality Center.

MedPlus, Inc., a Quest Diagnostics Company – QA Test Engineer 2005 to 2011

Supported Care360® in becoming Electronic Health Record (EHR) certified.

Participated in Scrum teams, assisted team to timely complete their assigned user stories.

Functioned as ScrumMaster as well as being Lead Tester on Scrum team.

Represented Scrum Team in an Agile environment, for story review and estimating.

Reviewed stories/requirements, created test cases, and hosted test case reviews.

Used Waterfall and Agile Scrum methodologies.

Utilized Quality Center to create and maintain tests and manually executed tests displaying pass/fail status.

Used Tracker as issue tracking tool to document defects.

Achieved Compatibility Maturity Model Integration (CMMI) level 2 for Care 360 application,

Completed assigned manual regression test cases to meet scheduled due dates.

Created Health Level 7 (HL7) files to meet various testing requirements.

Used SQL to validate new fields and test data in the database.

Every contractor that I mentored and trained was later offered full time employment with MedPlus, Inc.

Additional Experience Prior to 2005

A T & T - Clerical Support Programmer Analyst Legacy System Tester UNIX/JAVA System Tester

Participated in assessment of project scope, requirements evaluation, coding walk-through and test case reviews for approval.

Tested new online applications to meet customers’ needs. Performed initial interface testing, using UNIX Simulator.

Performed System Testing and User Acceptance Testing.

Managed research and evaluation of various automation test tools. Instrumental in selecting the AT&T designed automation test tool. Created application's regression scripts, eventually covering 80% of application's on-line processes.

Followed ISO 9001 practices for QA in the creation of test plans, test specifications, test cases and test

results for monthly releases.

Manually performed testing on new release requirements and ran the regression automation scripts.

Created and maintained a testing web site, containing an index and library of testing documents.

Performed time/cost estimates for application programming changes.

Supported system engineers as application expert for project reviews.

As member of Y2K Project Team, solely responsible for testing of equipment inventory application.

Lead Programmer/Analyst on the equipment inventory application.

As a Mainframe COBOL - job control language (JCL) programmer, performed unit, integration, and system testing to verify coding changes.

Rewrote an existing batch process to be more efficient, reducing monthly job cost of over $7,000 a month

to under $1,000 a month, saving AT&T over $72,000 a year.

Performed facility provisioning and assisted production support with testing to certify production releases.


Bachelor of Science - Computer Science [Dean's List] Wilmington College, Wilmington, OH

Associate Degree - Computer Programming [Dean's List] Southern Ohio College, Cincinnati OH

Courses in Electrical Engineering University of Cincinnati - Ohio College of Applied Science, Cincinnati, OH


Six-SigmaYellow Belt Certification ScrumMaster Certification

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