Moneka Reddick

ac6qt6@r.postjobfree.com

901-***-****

Experienced and devoted individual with 20 years experience in Sales Management and Customer Service, seeking a sales manager position. Great at soliciting new client relationships and setting up sales strategies with an aim of increasing the sales department and company effectiveness.

Communication

Coaching / Monitoring

Sales

Leadership

Performance Mangement

Sales Representative

American Home Shield - Memphis, TN

September 2016 to Present

Selling retail products, goods and services to customers. Sales representatives work customers to find what they want, create solutions and ensure a smooth sales process. While working to find new sales leads.

Store Manager

Bachrach Menswear - Cordova, TN

December 2015 to Present

Oversee the day-to-day operations of the store. Making sure customer service representatives, cashiers, and sales represenatives perform their duties to a high standard and that customers are satisfied with their shopping experiences . Hiring and coaching .

Sales Manager

Value City Furniture - Memphis, TN

December 2011 to December 2015

Manage, coach develops and leads Home Furnishing Consultants. Proven results in growing market sales and coaching the process to exceed sales goals monthly. Scheduling, and assigning employees. Recruiting, selecting, orienting and training employees to lead in the home furnishing industry.

Branch Assistant Manager

Regions Bank - Germantown, TN

July 2008 to December 2011

Supports the Branch manager by overseeing the total branch, operationally and also on the sales side. Coaching and developing to ensure that we remain operationally sound as well as exceed sales goals. Scheduling branch employees, hiring, preforming audits to ensure ongoing adherence with compliance procedures. Meeting customer's needs, ensuring that we are meeting sales goals via B2B sales.

Branch Assistant Manager

SunTrust Bank - Memphis, TN

January 2007 to July 2008

Supports the Branch Manager by overseeing the branch. Operated a teller drawer as well as being upfront in the sales of bank products. Scheduling, Hiring and preforming audits to keep the branch operationally sound.B2B sales.

Customer Service Supervisor

First Horizon Home Loans - Memphis, TN

December 1999 to January 2007

Lead a customer service team of 20-35 customer service associates. Created a positive and motivating environment for a winning team. Provided leadership team building skills. Problem solving and resolution of errors and complaints. Managing the hiring process, training, coaching and developing quality customer service representatives.

Education

Bachelor's in Business Management

LeMoyne Owen - Memphis, TN

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