Alyssa C. Repici
************@*****.*** ꘡-215-***-**** ꘡ Abington, PA
Experience
Penn Medicine Philadelphia, PA
Unit Clerk: 7 Cathcart/ 7 Preston 12/2014-Present
-Delivers quality care through collaboration and communication with team members
-Work under the direct supervision of the Nurse Manager and clinical nurses to support clinical and secretarial operations of the patient care unit.
-Responsible for clerical key functions and communications between the patient care team and patients/families.
- Strong emphasis on the integration of clerical activities, health information record processing, hospitality and receptionist activities, and business service functions, incorporating organizational competencies of superior quality care and assuming responsibility and accountability of the role performance outcomes.
Montgomery County Medical Associates Meadowbrook, PA
Secretary to Physician and Nurse Practitioner 07/2011 –11/17/2014
Manage physician and nurse practitioner schedules for in-office visits, inpatient rounding, business meetings, and continuing education
Serve as primary point of contact for a population of approximately 7,500 patients
Address the care needs of patients through telephone triage, prioritization of treatment, and coordination of internal and external provider services
Liaison to providers, facilities, and insurers for all patient care and medical practice related needs
Resolve patient and provider concerns related to treatment, specifically access to services, coordination of care, along with claims and billing
Participate in quality, accountable care organization, and innovative wellness alliance initiatives
Develop and deliver medical charting application training to all medical practice staff
Holy Redeemer Health System: Manor and Hospital Meadowbrook, PA
Certified Nursing Assistant 07/2005 – 7/2011
Provide direct clinical care to patients with varying medical conditions and care levels in a manner that supported their medical and emotional needs
Act as an advocate to patients and families for all aspects of care delivery throughout treatment process
Support patient families and providers with understanding of care process, including admission, transfer, and discharge procedures, as well as post-discharge logistics coordination
Resolve patient, family, and provider requests and concerns through effective prioritization, evaluation, and remediation
Holy Redeemer Health System: Lafayette Philadelphia, PA
Transport Aide 09/2004 – 07/2005
Prioritize patient transport through monitoring of care needs and treatment schedules
Maintain patient safety and quality of service by accepting ownership and accountability for care requests and opportunities
Skills
Medical Terminology
ICD9 & CPT Coding
Clinical Nurse Assisting
Care Coordination
Procedural Terminology
Regulatory Compliance
Practice Management
Patient & Family Education
Insurer Processes
Education
University of Phoenix, Master’s Business Administration/ Master’s Healthcare Administration w/ concentration in Informatics Anticipated, 2019
University of Phoenix, BA Healthcare Administration Received November, 2015
Credits transferred from Community College of Philadelphia and Holy Family University