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Front Desk Sales

Houston, Texas, United States
August 19, 2018

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Sameer Sapkota

**** ******* **** **, #***

Houston, TX, 77081


Educational Experience:


•Experience in employing concepts of memory, variables, and references in Java program

•Design and code modular programs using the constructs of classes and methods

•Understanding and implementation of object-oriented programs to demonstrate polymorphism, composition, and inheritance

•Wrote GUI – based object- oriented program using Swing classes

•Hands on experience with exception handling, multithreading, JDBC and Client- server programs


•Knowledge of topologies, computer networks, application of bandwidth, network communications using layered models

•Understanding of WLAN, signals, networking media, LANs, Ethernet, IP addresses, Switches, Packets, routing, protocols associated with TCP/IP


•Understanding of hierarchical, network, relational and object-oriented data modeling concepts

•Experienced in ER modeling techniques, SQL, distributing databases and data warehouses

•Understanding of system analysis and design based on object-oriented technology

•Familiar with project initiation and Requirement Determination

System Analysis and Designing

•Understanding of concepts of analysis modeling and design Modeling, fundamental aspects of Object-Oriented analysis and design using UML

•Experienced with creating use case, class diagram, sequence diagram, data access manipulation (DAM) classes using Visio 2017

Professional Experience:

Guest Service Coordinator Supervisor, Houstonian, Hotel Club & Spa, Houston, TX 2016-Present

Manage client accounts, including all daily operations: returns/voids (Workshop/Trainings, account credits, extensions), membership cancellations, and other responsibilities

Works directly with Manager, meeting 1:1 weekly to problem solve or address areas of concerns, to maintain accountability.

Manage team of 3 Front Desk staff members, their schedule, daily shift responsibilities etc.

Coordinate Sales effort with team members, IT department and Front Desk staff to achieve agreed upon sales targets and outcomes

Worked in a fast-paced environment and handled multiple tasks with complex deadlines


The University of Houston Downtown, TX Expected Graduation Date: Dec 2018

Bachelor of Science in Information System (Current GPA: 3.16)

Houston Community College 2014

Houston, TX

Associate of Science in Business

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