Sr system engineer
Resume:
Eddie Green
Raleigh, NC 27614
**********@*****.***
OVERVIEW
I am a professional Sr. Enterprise Infrastructure Engineer with CI and HCI systems expertise. I have 25+ years of IT experience across numerous organizations in the areas of architecture design, implementation, documentation, and L3 and 4 support. I am certified on CI and HCI systems including VCE and Nutanix with UCS. I am a self-starting, customer centric and reliable engineer that goes the extra mile with abilities to envision future data center design and an uncanny ability to grasp new technologies with ease. I resolve problems quickly through superior problem solving skills and collaboration with vendors or other subject matter experts.
PROFESSIONAL KNOWLEDGE, SKILLS, AND ABILITIES:
I currently possess the knowledge, skills, and abilities required to install, configure, maintain and utilize the following servers, systems, software, and equipment:
Enterprise infrastructure architecture of VMware environments for increased performance and optimization of resources
VMware vSphere 5.1- 6.0, vCenter, ESXi, vRealize Operations Manager, vRealize Automation(formerly VCACs), PowerCLI, Vmware architecture and design, Vmware application performance tuning, Vmware migration, Nutanix AHV, ACI, Vmware networking (DVS, NSX), VSAN
Microsoft Windows 2016, 2012, 2008, 2003, 2000, Hyper-V, Microsoft Cluster Services, Active Directory
PowerShell, PowerCLI, VBS, and WMI scripting
Dell EMC Xtreme IO, VNX/Unity, VNXe, CLARiiON, Celerra
Cisco UCS B and C series servers, Central, Director,
Converged Infrastructure, Dell EMC VCE vxBlock, Nutanix, HPE Converged Systems, Nutanix Prism, VCE Vision
Dell, IBM, and HPE Blade chassis and servers
Zerto
Automation
IaaS, DRaaS, Paas
McAffee,Symantec EndPoint
ITIL practices
PROFESSIONAL EXPERIENCE
The Clorox Company 11/17-Present
Enterprise Data Center Architect
Responsibilities include, but not limited to:
Defining technology strategies and roadmap
Driving and influencing technology choices
Establishing standards and policies used by operations teams
Assisting engineering and production teams as needed for escalation support
Solution design encompassing gathering business and technology requirements, and formulation of TCO using technology prescribed to implement multi-layer infrastructure components
Provide training and mentoring to infrastructure team members
Work with Architecture teams to provide and aligned vision of the Clorox Cloud Strategy
Examine and formulate short and long term strategies that align with business needs for the implementation of technology that drives the business and effectively reduces management time and effort
Current Projects:
Implement replacement for current Enterprise Monitoring solution (ScienceLogic) and project management
Gather information from stakeholders on current monitoring parameters for applications, devices, and current monitoring parameters for the purpose of Business Requirements Documentation and approvals for the same
Design architecture for global monitoring to align with business objectives for high availability, disaster recovery, and maintain 99.9% uptime for monitoring, and provide for new capabilities such as Cloud asset and billing monitoring for Azure and GCP a, SAP application monitoring
Create solution design documentation including logical design documents and other collateral demonstrating the architecture and how the system is used
Creation of runbook collateral for operational usage
Work with vendor and Clorox teams to configure systems and devices to be discovered within the solution
Work with ServiceNow SME to create new automated workflows for automated responses to events and alerts within the ScienceLogic systems
Develop UAT testing plans for scenario based testing by way of synthetically generating alerts on systems to test and ensure end to end functionality
Master Data Management and Product Lifecycle Management Infrastructure Design
Architecture of physical infrastructure
Introduction and implementation of Hyper-Converged Infrastructure (Nutanix) on Lenovo HX nodes to create multi-tenant application solution
Create TCO documentation
Work with data management teams to integrate design into overall solution design documentation
Present to Architectural Review Board to use proposed technology as the standard going forward for software defined data center solution
Clorox Digital Labs migration strategy to AWS
Provide Architectural design to Clorox Digital Labs (Clorox Marketing Dept.) to design highly available solution
Using New Relic statistics examine global needs to provide proper geo located resources to EMEA, APAC, and LATAM regions to provide customers access to product websites and reduce website down time and reduce latency to customers by placing resources in global availability zones applicable to customers in their regions.
Designed architecture to automate elasticity in times of heavy load, highly redundant and easily recoverable
Mitigated rising cost of Rackspace charges and infrastructure costs from $27-30K per month to $13K per month
VDI infrastructure design
Using Hyperconverged Infrastructure standards architected backend infrastructure to provide highly available solution for VDI
Design and configuration of system using VMware, Nutanix, and F5 software defined load balancing (LTM VE)
Goals were to replace Legacy Citrix systems, mitigate legacy application incompatibility with Windows desktop operating systems and provide internal and external users with access to legacy applications to perform work functions while maintaining 99.9% availability, business continuity, and access to business-critical systems.
MetLife 10/13-8/17
Sr. Enterprise Infrastructure Engineer/ Converged Systems Team Lead
Spearheaded and architected the strategic initiative to modernize Metlife’s datacenter infrastructure systems, leverage cloud services, and re-architect legacy IT systems. This included the design, implementation and project coordination to move to hybrid cloud converged infrastructure model leading to an overall cost savings of approximately $40 million dollars for the company in 4 years.
Perform analysis, planning, and remediation or replacement of outdated systems
Design and implement standards for capacity planning and metric tracking to allow efficient monitoring and reporting of system performance and capacity
Architecture and implementation of 5 VxBlock 540 systems to cut legacy run rates by $6.4MM
Vmware Hardware refresh design and planning from HPE to vBlock resulting in $24MM reduction in spending for new systems
Re-architecture of SQL virtual machine backups to modernize, reduce licensing, eliminate other tools, and facilitate storage recovery of 100+ TB of flash storage to save the storage platform approximately $5MM
Designed and implementation of SQL cluster remediation and HBA replacement programs to reduce outages and data corruptions by 95%
Implemented VxBlock development lab environment with UCSPE as development platform for use with UCS Central and Director
Coordinate and execute RCM upgrades
Evaluation, design, POC planning for HCI implementation (Nutanix on UCS)
Prepare Business Case, Bill of Materials, and quotes for proposed projects, then coordinate with strategic vendor procurement and services following approval
Frequently interfaced with stakeholders for the purpose of collaboration for troubleshooting, application performance tuning, new projects, etc.
Worked on program to implement first MetLife private cloud with ServiceNow workflows and scripting for automation of the self-service portal
Worked on Cloud initiative to integrate with Azure Cloud services to create hybrid cloud design and implementation
oWorked with automation team to develop automated creation of workflows using BMC products for the creation of cloud assets
oWorked with teams to design systems to cloud burst high transactional workloads for HPC grid for the purpose of month end actuarial transaction processing
oWorked with teams to promote and migrate workloads to Azure (approximately 200 generalized workloads in addition to development of Docker containers for deployment of test microservices)
App-Dynamics infrastructure design and implementation plan setting the standards for standalone UCS domains
Infrastructure design, test, and implementation of Zerto disaster recovery. Reduced EMC RecoverPoint licensing by $3.2MM
Provided detailed documentation of systems for operational models and project execution
Collaborated with Network Engineering for Cisco ACI planning
Provided L3 support in areas of expertise
Major Projects: Windows 2003 EOL, AIX migration to RedHat from P-series systems to vBlock, Cisco Connect Call Center, Lenel Physical Security system (reduced DR license costs by $30K per node), Vsphere migration from 5.x to 6.x, VDI VMware/Citrix(Xen) redesign/architecture and implementation
IBM/American Express 4/12-10/13
Wintel Transformation Engineer
Design, Plan, Implement American Express data center transformation and migration from Phoenix AZ to Greensboro NC datacenter
Datacenter virtualization, P2V, V2V using Platespin or other tooling
Plan Storage capacity and set standards for storage design
Migrate from Vsphere 4.x to 5.x
Credit-Suisse 12/11-4/12
CHP Windows Engineering, AVP
Server OS builds as well as infrastructure components, including Active Directory, for deployment and upgrade to over 40K Windows Servers world-wide
Investigated and prepared whitepaper for reduction of Volume Manager Licenses to save $6MM
Creation of Blade Logic packages to apply to new and ongoing Windows builds
Investigate and provide recommended solutions for deficiencies in Windows vintages or automated workflows.
Creation of automation tools using native and proprietary scripting technologies e.g. Powershell, Vbscript, etc.
Responsible for team Remedy administration functions and data gathering to determine team functional metrics.
L3 Windows Engineering Support
Projects:
NTP Time Server synchronization - Domain TimeII
Creation of Powershell script to automate collection of network redundancy checking across global servers in both current and legacy domains on multiple platforms
Leveraging knowledge of storage and MS Clustering to resolve complex issues for MS Clustering in combination with storage and other third party software (Symantec Storage Foundation)
Development work for specialized CSW build for DMZ deployment for deployment of Microsoft Lync Federation Services
Planning and preparation for the creation of new builds of Windows Server 2012 for the 2013 year.
Automated solutions development to implement international banking standards audit points for Windows builds
IBM 3/10 - 12/11
WINTEL Transition and Transformation Focal/Team Lead
Assigned to work on critical time sensitive projects for financial sector clients resolving project timeline deficiencies
Managed for 5-18 person team for RTP site. Directed persons in multiple domestic and international geographical locations to perform tasks requiring physical data center access.
Data Center Transformation/Migration to IBM Managed Services data centers
Process development: Drove team account operations to increase productivity from team members by ensuring efficient methods used to accomplish tasks
Planning for data center relocation and migration, Lift and Shift operations or migration
VMware VSphere Plan and Design
Windows OS installation, configuration, and server hardening.
Active Directory administration and troubleshooting. Project focal for MS SQL Clustering, Windows Clustering, and troubleshooting..
SAN – EMC, NAS, DASD-HP, storage focal for RTP and other US sites interfacing with EMC Managed services.
Reported complex multi-tiered issues to Senior Project Managers, determining best course of resolution, and implementation of solutions.
Development of system for rapid server deployment and migration in remote client branch sites.
Development of comprehensive documentation for systems.
Projects:
Chubb Insurance
Ally Bank
Hilton WorldWide
North Carolina Employment Security Commission 12/09-1/10
Senior Windows System Administrator, Consultant
Support of Servers utilizing Windows Server 2000, 2003, and 2008 and Linux
Support for EMC SAN
Creation and planning for implementation of policies to be put in place to ensure IRS compliance
Support of HP Server Hardware including C and P class Blades, ML, BL, DL servers
Support of custom created web enabled applications and web servers running IIS 6.0
SCOM and systems monitoring
Implementation of application for scanning servers for server security hardening guidelines per IRS requirements as designated by NIST for servers that engage in the transmission of confidential tax and PID data
Analyzation of data and identification of issues as they relate to custom programmed interfaces and relating issues to developers for resolution of complex issues. Creation of resolution plans for submission to management for approval and implementation
Analyzation of malicious code to determine possible source of attempted security breaches from the internet.
Creation of infrastructure documentation
Consumer Education Services 6/09 - 12/09
Network and Systems Engineer, Consultant
Established new non-existent company IT policies and Standard Operating Procedures
Network and systems documentation using COTS tools e.g. SolarWinds, Cisco Discovery
Prepare Business Case, Bill of Materials, and quotes for proposed projects, then coordinate with strategic vendor procurement and services following approval.
Network administration, VOIP multi-site networks, site to site WAN networking, ASA 5000 series firewall, VPN, and troubleshooting
Implemented network and system monitoring tools SolarWinds
Deployment and administration of Dell Open Management platform for lifecycle mgmt.
Windows 2008 Server and Active Directory administration.
Terminal Services implementation within a Windows 2008 infrastructure for the purpose of deploying client side desktops to agents in client services department
Telephony client and system administration
Designed and implemented non-existent DR strategy
SAN administration (Netapp and Dell Equalogic)
Automation of server and workstation builds to increase operational efficiency
Symantec Endpoint Management
Planning and design of future virtual Infrastructure using VMware Vsphere4
Administration of electronic document imaging system
Sharepoint 2005 administration
SQL Server 2008 installation and configuration
Administration of CreditSoft system used for client database repository and generation.
Exchange 2007 troubleshooting and administration.
Administration of Barracuda networks Anti-Spam appliance
Testing and deployment of applications used to enhance company change processes and incidents
North Carolina Information Technology Services 5/08-6/09
Computer Systems Analyst, Consultant
Server Systems refresh project
Responsible for technical document writing of procedural documents and manual(s) that served as guides for the virtualization process and the utilization of the Server OS deployment process using RDP within the NC ITS organization
Support for cutting edge HP and IBM blade technology- C7000 Blade Chassis- C and P class blade servers and standalone servers running Windows Server 2000, 2003, and 2008 in an active directory/NDS domain.
Development of applications using various scripting languages and techniques
Designed, developed, and implemented automated Rapid Infrastructure Server Build system, first of its kind to be utilized for all of NC State government agencies
Application virtualization
Developing applications for other teams to utilize during the course of migration projects, troubleshooting, and automated services restoration
Worked with NetBackup team to develop scripted solutions to deploy using Group Policy to resolve connectivity and networking issues for current NetBackup system
Assisted other team members with expert knowledge possessed in other areas such as DR troubleshooting, AD issues, Domain migrations, Data Migrations from Novell Servers to Windows Servers using NDS Migration tools
Planned, developed, and implemented scripted solution for Commissioner of Banks to apply IRS security guidelines to Virtual servers utilized for tax reporting purposes
Utilizing experience and skills sets in VMware and storage to implement virtualization and consolidation of multi-agency servers
Computer Service Partners 2/08- 5/08
Systems Engineer, Consultant
Planning and coordination of customer VMware deployments, Cisco equipment installation and configuration
Server OS upgrades to Server 2003, Exchange, SQL
Integration and implementation of Veritas Products with Vmware VCB
DR Planning for clients
Assessment of various aspects of ESX integration into current environments
Customer Health Assessments
Client SQL systems troubleshooting and reconfiguration to improve performance
IBM 7/07- 2/08
TSE for System X series Servers, Consultant
Technical support to Business Partner customers of IBM. Provided technical information for complex problems in Enterprise server environments within infrastructures implementing various UNIX, Linux, and Windows Platforms on System X and IBM Blade Server hardware
NetApp 6/06 -5/07
Technical Support Engineer
Provided technical support to NetApp Customer on a wide variety of subjects including storage, configuration, operating system, networking. Major contributor to NetApp kb systems for documentation of firmware bugs, workaround, etc.
NIEHS 12/01 - 4/06
CSP 4, Consultant
Desktop and server technical support lead assigned to the institute Scientific Directors office
Bell South 6/97 - 12/01
Field Engineer
ADSL Installation and Telecom
4FRONT SYSTEMS, INC. 1/95 - 6/97
Systems Engineer
Responsible for LAN security and administration.
Developed backup and disaster recovery plans.
VMware
Deployment and onsite configuration of Cisco LAN WAN equipment
Server/desktop/laptop troubleshooting, repair and maintenance.
Customer security auditing
Network, planning, migration, and implementation on customer sites.
Database administration.
Software testing
Customer tech support
NETCOM, INC. 4/93 - 1/95
Sales and Service Engineer
Contracted by financial institutions for the sales, service, and installation of bank card services, equipment, and equipment installations for retail customers
DATA TECHNOLOGY GROUP 1/90 - 3/93
Network Integration Specialist
Custom integration of network system components (i.e., servers and client machines, on- site installation and configuration of necessary software products)
United States Marine Corps 84-86
MOS: Communications Center Operations
Vitalink Communications 4/06 to 11/09
IT Consultant
Assessment of current IT infrastructure, recommend, and present best cost and terms based solutions for storage, email, web services, and network infrastructure upgrades
Systems Administration of Mac, Windows desktop, and Windows 2003 server and associated applications.
Implementation of new infrastructure and cabling for new facility.
Upgrades of older equipment and software to support current standards
Wireless network planning, implementation, and administration
VPN implementation
Implementation of disaster recovery system
Implementation of highly available file servers
EDUCATION
Berklee School of Music
Boston, Mass
Music Engineering
Sinclair College
Dayton, Ohio
Automotive Technology Engineering
ACTT
MCSE track
PROFESSIONAL CERTIFICATIONS:
I currently possess the following professional certifications:
VCE Certified Professional
Nutanix Certified Administrator
Nutanix Enterprise Cloud NPP
CISCO UCS DCUCI
Cisco CCNA
Cisco CCNP DCUCI – In progress
Zerto Master Certified
Xtreme-IO EMC Proven Professional
Cisco UCS DCUCI
Cisco CCNP DCUCI – In progress
AWS Certified Solutions Architect – In Progress
Microsoft MCP
Palo Alto Firewall ACE – in progress
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