DANYAL SHARIF

DAA ***, Farooq Azam Road, Dhoke Ali Akber, Rawalpindi

Email: ac6qdv@r.postjobfree.com

Cell #: +923*********

Organization Ac Nielsen.

Organization Type Marketing Research

Designation Field Supervisor

Location Rawalpindi

Type of Experience Full Time

Tenure Mar-2016

Description. Supervises activities in the market research department. Ensures

appropriate use of analytic techniques to determine demand for

product and services

Organization National Club

Organization Type Hotel and Restaurant

Designation Guest Relationship Officer

Location Dera Ismail Khan, Pakistan

Type of Experience Full Time

Tenure July, 2015 To March,2016

Responsibilities - Operating from Front Desk,

` - Assist guests with check in and checkout, other cashiering duties

- Give a warm welcome to guests on arrival and register them as well

as issuing room keys by using the appropriate standards

- Assisting guests throughout their stay with anyrequirements, handling

guest feedback, provide direction and give

suggestions.

- Handling guests' mails and messages, and answering phone calls.

- Meet, greet, room and send VIPs.

- Attend daily briefings and relevant departmental and

interdepartmental meetings.

- Provide guidance to Guest Relations Assistant at work.

- Ensure the safety, security and loss control policies and procedures

are compiled with at the front counter and back office area.

- Perform any related duties and special projects as requested by the

Front Office Manager/Assistant Front Office Manager/Reception and

Duty Manager.

- Maintains the privacy of all guests by ensuring that no details of the

guests are disclosed to anybody

- Be aware of the Hotels fire and emergency procedure

Organization J Telemarketing

Organization Type Call Center

Designation Customer Services Representative

Location Islamabad, Pakistan

Type of Experience Full Time

Tenure Jan,2015 To June 2015

Description Make outbound customer calls to promote and sell a product or service.

Create, maintain and update database of customers with

complete information and emails.

Consolidate existing customer base while building new customer

base.

Record outbound call history and customers response in detail.

Organization Ore Technologies

Organization Type Call Center

Designation Customer Services Representative

Location Islamabad, Pakistan

Type of Experience Full Time

Tenure Mar-2014 To Dec 2014

Description Make outbound customer calls to promote and sell a product or

service.

Create, maintain and update database of customers with complete information and emails.

Consolidate existing customer base while building new customer base.

Record outbound call history and customers response in detail

Skill Name Level Last Used

Language Certificate. Excellent Currently Working

IT-Basics Excellent Currently working

Education:

Degree Name Diploma in Hospitality and Hotel Management

Level Attained 6 months

Address Islamabad, Pakistan

Session 2015 - 2015

Degree Name HSSC (Humanities)

Level Attained (2 Years)

Address Punjab Board, Rawalpindi, Pakistan

Session 2012 - 2014

Majors General Sciences

Degree Name SSC (G.Science)

Level Attained (2 Years)

Address Punjab Board, Rawalpindi, Pakistan

Session 2010 - 2012

Majors General Sciences

Reference:

Reference would be furnished on request.

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