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Office Medical

Baltimore, Maryland, United States
August 18, 2018

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Martrice Gray



Learning the policies and protocols in order to build a respectable reputation within the system.Self-motivated, detailed-oriented with research,investigative and reporting skills. Exercise Independent judgement and decision-making abilities at a high level of confidentiality. Skill:

Microsoft Word Application Emergency Hazmat Training PowerPoint, Excel Disaster Prevention


Professional Experience

Bon Secours Health System 2010-present

Health Unit Coordinator, Emergency Room

● Assisting in the efficient operation of the emergency room by relating to patients, families, staff, visitors and physicians in a professional manner.

● Contact physicians for admission orders, enter charges and lab request in computer

● Promptly greets and responds to request from EMS personnel, staff, visitors and patients.

● Scan all documented orders to appropriate patient charts and forward to medical records and schedule follow-up appointments in excel for out-patient clinic

● Answers to call bells in timely manner and have person-to-person interaction with patients and family.

● Contacts lab for results of test if not returned in one hour or within reasonable time for specific test.

Bon Secours Health System 2008-2010

Patient Registrar Emergency Dept.

● Registration of all patients and pre-registration of patients being admitted into hospital

● Interview patients for accurate insurance and demographic information

● Follow-up with accounts that require further review

● Communicate with physicians regarding authorization and or admission orders.

● Scan all necessary paperwork into the appropriate files and maintain patient confidentiality of all documents.

● Forward all scan documents to medical records

● Contacts admitting office and arranges for patients to be admitted to designated unit Bon Secours Health System 2007-2008

Outpatient Psychiatry Scheduler

● Accurate scheduling of all outpatient appointment

● Notify physician or therapist of schedule patient and any changes to patients current or future appointment

● Verify patient benefits and pre-certification of patients insurance and scan all documents

● Obtain referral information from patient and update all demographic information when necessary

● Check charge slips and other chart documents for completion and fee for service

● Attend all mandatory in-services

● Maintain professional relationships with patients, visitors, therapist, physicians and staff. Internship O ctober-December 2016-17

Department of Juvenile Services

Community Detention Assignment Office

Court Liaison

The community detention program is an alternative to detention whereby youth are referred by the court and will abide by court order specifications. Community detention serves youth, families, schools, community partners, law enforcement, and other public agencies to coordinate service and resources to contribute to safer communities.

● Responsible for assessing the individual needs offering youth providing intake,detention,probation,commitment,and after care services

● Attend court hearing for placement,gps monitoring, detention or commitment

● Make sure youth and guardian is aware of all rules and regulations of care plan

● Schedule meetings with their attorney,youth,and guardian for any infractions

● Schedule meetings with DJS case management staff

● Monitor all activity of youth including school and/or after care program Internship

Global Positioning System Liaison (GPS)

The Community Detention Program, a statewide alternative to secure detention programs that allows a youth to remain in the community on court-ordered home detention rather than being place in secure confinement pending a court appearance.

● Interview guardian and youth, confirm their identity,review the program contract and obtain signatures from the guardian and youth

● Make initial contact with case manager through email /phone

● Make sure the youth has a clear understanding on abiding by program rules and regulations

● Monitor youth in the program through supervision electronic monitoring,face-to-face and telephone contacts by the Community Detention Officer

● Notify Supervisor,CD administrator to perform the initial hook-up of CD equipment

● Communicate with the court,youth, guardian and States Attorney Office with matters of noncompliance that require court attention

● Complete all documentation keep file folder current and update on spreadsheet on a daily basis of all infractions and return to court dates.

● Create a spreadsheet at the end of the week to all case workers. Education

Coppin State University

Criminal Justice Bachelor’s Degree

Forensic Science Investigation Certification

Baltimore City Community College 2006-2008

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