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Manager Customer Service

Fresno, California, United States
August 18, 2018

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Chase Sanders

**** * ***** ***

Fresno, Ca *****



To obtain a position, that would enable me to utilize my education in Business Management, and work experience in warehouse operations, purchasing, banking, and customer service.

Professional Experience

Inventory Planner- Reyes Coca-Cola November 2016- Present

Purchasing of all materials required using MRP based software

Perform daily, weekly, and month end audits of raw materials used during any goods movement in SAP

Reconcile each variance, researching with various SAP fuctions.

Provide detailed inventory analysis by extrapolating data from SAP and organizing into excel spreadsheets and presenting to upper management.

Act as a liaison between all production departments, providing updates on all raw materials

Monitor and correct confirmations of production order materials.

Order and facilitate the return/delivery of all pallets needed for production.

Track and report efficiencies and yields associated with inventory/production

Assist in the training and development of departmental personnel

Associate of the year (2017)

Financial Center Operations Manager- Bank of America November, 2011- September 2016

Manage the day to day operations of a Financial Center.

Worked in a fast paced environment with 300-plus client interactions daily.

Thorough document review and organization enabled 13 successful Compliance Audit results.

Top 3 of 31 financial centers in risk management.

Conflict resolution manager, resolving customer conflicts and offering optional solutions that highlighted active financial promotions and new products.

Personal monitoring and direct coaching of bank associates resulting in a 20% sales improvement.


BS, Business Management May 2009

Hampton University, Hampton, VA Dean’s List 2006-2009

Saint Patrick’s-Saint Vincent’s High School May 2005

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