Engineer Manager

JEFFREY B. SHOWEN

Valrico, FL *****

813-***-**** LinkedIn: www.linkedin.com/in/jeffshowen *******@*****.***

QUALIFICATIONS

Systems Engineering professional with solid expertise in both the private sector and tactical environments within the Department of Defense. Offering outstanding organizational skills with the ability to establish priorities and meet tight deadlines. Strong communicator able to effectively work with individuals across all levels while working both independently or collaboratively. Solutions oriented engineer able to troubleshoot systems, identify issues, and implement technical changes.

PROFESSIONAL EXPERIENCE

iGOV TECHNOLOGIES, INC., Brandon, Florida (40 Hours per week) 01/2013 – 10/2016

Systems Engineer

Developed/implemented prototype family of systems, including TACLAN-SOFNET, for USSOCOM.

Project Manager for individual Delivery Orders (DOs) from USSOCOM SOF AT&L.

Systems Engineering (SE) projects included design, integration, and testing of equipment for inclusion in SOFNET and tactical local area network (TACAN) family of systems.

Primary duties focused on researching technology, evaluating and developing final technology solutions, procuring equipment and assembling working prototypes, performing performance testing and optimizing design, integrating other technologies for ongoing systemic improvement, and providing support to field.

Continuation of all previous duties for iGov outlined below for 2005 – 2012 period of employment.

L-3 COMMUNICATIONS – STRATIS, MacDill AFB, Florida (40 Hours per week) 04/2012 – 01/2013

Systems Engineer/Storage Engineer

Developed and implemented storage systems to address unique needs within the Defense Intelligence Agency (DIA) Enterprise collocated with the US Central Command and at other specific sites.

Storage engineering projects included design, integration, and testing of a variety of hardware and software for deployment to the CENTCOM Area of Responsibility and within the DIA Enterprise Regional Service Centers (RSC) to include Southeast, Northeast, Western, Pacific Command, European Command RSCs

Reviewed and analyzed complex task statements, standards, specifications and requirements.

Provided verification that work products meet requirements (verification) and system validations.

Developed deployment packages to include site survey results, HVAC and power utilization analysis, rack elevation and capacity assessments, equipment installation documentation, software configuration documentation, scripting for automated software installation where required, and project management.

iGOV TECHNOLOGIES, INC., Brandon, Florida (40 Hours per week) 11/2005 – 04/2012

Systems Engineer (Promoted from Field Engineer) 2005 - 2012

Technologies relevant to Systems Engineering efforts included iSCSI and FCP SAN/NAS storage, power, case design, Ethernet switching and routing, Virtualization and Microsoft Enterprise Architecture.

Specialized in developmental systems integration of evolutionary and revolutionary components.

Reviewed and analyzed complex task statements, standards, and specifications.

Performed hardware, software and performance objectives analysis and conceived systems designs, performed modeling and trade-off studies, and prepared system specifications and recommendations.

Oversaw development and implementation of system designs, integration, and testing. Developed risk management and mitigation strategies and ensured compliance with Quality Analysis standards. Established test plans and determined appropriate test criteria and wrote procedures.

Developed risk mgmt/mitigation strategies and ensured compliance with Quality Analysis standards.

Established test plans and determined appropriate test criteria and wrote procedures.

Provided cost analysis for purchase, maintenance, and expendables costs.

Conducted technical demonstrations and recommended engineering process improvements.

JEFFREY B. SHOWEN Page Two

PROFESSIONAL EXPERIENCE

iGOV TECHNOLOGIES (Continued (40 Hours per week)

Provided verification that work products meet requirements and system validations.

Significant contributions to next-generation TACLAN include: Reduced weight 40%, footprint 40%, overall system cost 10%, and increased storage capacity 80% as well as battery power holdup 55%.

Installed and configured Microsoft software including Server 2008 R2 & Exchange 2010 and Windows 7.

Tracked inventory and help desk service requests and provided 24/7 on-call support to fielded units.

Other duties included interim maintenance and improvement of corporate production network to include patching/updates, Active Directory (AD) maintenance, etc.

MULTIMAX, INC., Beavercreek, Ohio (40 Hours per week) 09/2003 – 07/2005

Desktop Engineer (~420 Clients in 21 Locations)

Centerville & Yellow Springs School Districts, Dayton, OH (30 Hours per week) 02/2003 – 09/2003

Substitute Teacher K – 12 (Multiple Schools & Multiple Grades)

MIAMI-JACOBS COLLEGE, Dayton, Ohio (50 Hours per week) 01/2002 – 02/2003

Helpdesk Administrator, Asset Manager, Student Advisor, & Adjunct Faculty

CH2MHILL, INC., Kaiserslautern, Germany (40 Hours per week) 11/2000 – 12/2001

Information Technology Specialist & Web Developer

Audesey VCR Repair, Niceville, FL (40 Hours per week) 05/1990 – 01/1993

VCR Repair Technician, Clock & Watch Repair

Technicar, Tampa, FL (40 Hours per week) 01/1989 – 03/1990

AC/Delco Automotive Electronic Control Module (ECM) Technician

United States Air Force, Holloman AFB, NM (60 Hours per week) 02/1981 – 09/1984

Ground Radio Maintenance Technician

EDUCATION

COLORADO STATE UNIVERSITY

Master of Science - Systems Engineering, 8/2009 – 12/2013

ARIZONA STATE UNIVERSITY WEST

Master of Business Administration - Operations Specialization, 8/1995 – 12/1998

MIDWESTERN STATE UNIVERSITY

Bachelor of Applied Arts & Sciences - Electronics Technology Specialization, 1993

CERTIFICATIONS

Project Management Professional (PMP): Earned 2012, Renewed 2015, 2018

VMware Certified Professional (VCP5) vSphere5: 2015 (vSphere4: 2009, VI3: 2007)

Microsoft Certified Solutions Associate (MCSA 2012): 2015, MCP: 2015

NetApp Certified Data Management Administrator (NCDA – Data ONTAP 8.1, 7 & Cluster Mode): 2014

Information Technology Infrastructure Library v3 (ITIL v3) Certified: 2010

CompTIA: Security Plus CE - 2015, A Plus CE: 2015

Cisco CCNA: Pending 2020

TECHNOLOGY PROFICIENCIES

Enterprise Server, Cisco Router and Switch, SAN/NAS, KVM, UPS, JBOD/DAS, Laptop/Desktop Client

Enterprise Architecture, DHCP, DNS, AD DS, Virtualization, Microsoft, NetApp, Some PowerShell, Linux, & macOS experience

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