Customer Service Manager

Tam kiriakos

***** ************ *****

Houston Texas 7706

Phone: 631-***-****

Email: tamk1165 @gmail.com

SUMMARY: Over 30 years of banking financial services and customer service experience

Motivated dedicated hard worker and a team player.

EXPERIENCE: CUSTOMER SERVICE REP

Copart 2016 to 2018

Applied payments to Vehicles purchased on members accounts

Print out gate passes to release vehicles

Pulled titles and keys for vehicles purchased

Called shops to schedule vehicle pickups

Get itemized charges from shops

Contacted insurance companies for charge approvals

Answer phones and transfer to appropriate parties

EXPERIENCE: ACCOUNTS RECEIVABLE

Parkel 2015-2016

Posted payments to customers

Investigated on overages and shortages and made adjustments

Returned checks to customers on duplicate payments

Processed new orders

Run credit card charges

Answer phones and transfer to appropriate parties

EXPERIENCE: MONEY ROOM MANAGER

Patriot Courier 1990 to 2015

Oversaw 10 tellers in Money Room operation

Processed incoming deposits and cash shipments

Generated reports an email to clients

Notified clients of any discrepancies and counterfeits

Prepare documents for all counterfeits to Secret Service

Investigated and resolved all teller differences

Verified incoming wire transfers prior to releasing cash orders

Daily reconciliation of $10 million or more

SKILLS:. Customer service oriented

Ability to meet deadlines and work well under pressure

Operate 10 key adding machine with speed and accuracy.

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