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Program Manager Management

San Diego, California, United States
August 17, 2018

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San Diego, CA 858-***-****


Dynamic Leader Manage Parallel Complex Programs

Launch innovative Technology on Time On-Budget & to Specification

Adept in managing scope of Engineering programs / projects, prioritizing resources, reporting progress to leadership, and recommending optimal solutions to control risk / costs. Collaborative problem solver standardizing processes for global teams, boosting technical knowledge, and achieving unified program goals. Motivational leader of cross-functional technical teams, cultivating customer loyalty while forging strong partnerships.

Core competencies include:

Technical Program Management Program Tracking & Reporting SDLC Scrum master (Agile) Vendor & Customer Management Risk Management Cost Management Audits

Process Improvement Change Management Quality improvements Team building


QUALCOMM, San Diego, CA July 2008 – June 2018

Director of Technical Program Management 2013 – 2018

Built and directed cross-functional program management team across multiple geographies. Partnered with more than 30 QCT technology software development and test teams including Boot, PMIC, Kernel, Debug, Security, Storage, USB, Power and Performance (800 engineers) to deliver portfolio of concurrent technical projects. Worked with engineering leadership to define strategy, processes, documentation, and deliver on commitments.

Contributed to multiple Premium tier SnapDragon chipset software programs launches by delivering all Core Technologies features on time, on budget, and to specification. Established product roadmaps, led technology workshops / architecture meetings, and prioritized resources and milestones, meeting or exceeding customer power and performance goals.

Introduced and implemented Agile methodology and processes to enable Core Technologies to fulfill all requirements for the Windows team/image, improve team’s productivity and meet customer commitments.

Reduced program risk by creating and streamlining processes to enable flawless execution of multiple parallel programs and complex system features, communicating progress to senior management, and resolving issues by deadlines.

Increased team efficiency by designing Power BI program dashboards for weekly execution reviews, providing senior management with real-time data from multiple sources for sound decision making.

Implemented process improvement for managing requirements submitted after Product Requirement Document (PRD) lockdown, allowing Development teams to focus on execution and reducing costs.

Led requirement gathering for Estimation / Capacity tool, liaised with IT team in designing and integrating tool on time, and interfaced with end users for seamless implementation.

oProvided Finance and senior management with tool to calculate program cost and enabled software teams to estimate workload and available bandwidth.

Prepared Core Technologies teams to pass both ASPICE and ISO9001 audits in 2016 and 2017.

Chourouk S. Alami, Ph.D. Page Two

Staff Program Manager 2008 – 2013

Built Core Board Support Package (BSP) Program management team and enabled 400 engineers to deliver on all active products in the roadmap.

Led parallel and complex SnapDragon programs by managing progress, addressing schedule and priority issues promptly and driving team to meet all goals, KPIs and deadlines.

Achieved unified program execution and reporting by creating efficient processes and templates for technical teams across multiple geographies, standardizing schedule management, technology reporting, risk management, and change management.

Improved program management team technical knowledge by holding weekly technology reviews to better understand and manage inter-team dependencies for execution per schedule.

Delivered MSM7625, MSM7626 and MSM7627 chipset programs on time and on goal as Target Program Manager by partnering with all software teams, hardware team, Customer Engineering, senior management, and Microsoft to quickly identify and address programs risks and issues.


Senior Engineering Program Manager

Led multiple uplink and software programs from concept to production.

Launched multiple products on time, on budget, and to specification by managing lifecycle of development from concept to production. These include TMX for MPEG-2 service multiplexing, BNC (Broadcast Network Controller) for control and management of the Motorola uplink system and SE-2000 digital video encoder.

Drove implementation of M-Gates development framework and contributed to achieving TL9000 certification for Motorola Connected Homes Solutions (CHS) IP Video Solutions (IPVS).

Led various process improvement initiatives for increasing team efficiency.

Gained digital Six Sigma Green Belt certification.

SIEMENS MOBILE PHONES, San Diego, CA 2000 – 2005

Technical Project / Program Manager

Managed a Siemens product line of 5 handsets for US, Canada, and Latin America from definition stage through development, testing, approval and production.

Improved time-to-market by 10 weeks for SL56 handset while driving implementation of new features / technology requests by operators.

Led cross-functional teams in US, Germany, India and China through milestone development, Inter-operability / field / carrier testing and approval processes with T-Mobile, Cingular, AT&T, Fido, and Rogers.

Improved user experience by analyzing and incorporating customer feedback into new projects.

Enhanced software quality by instituting various process improvement initiatives for code reviews, requirement gathering, change / risk management, and defect tracking.


Doctor of Philosophy (Ph.D.), Computer Science, Université de Montréal, Canada

Master of Science (MS), Computer Science, Université Laval, Québec, Canada

Bachelors in Computer Science, I.N.S.E.A, Rabat, Morocco

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