Quality Manager

LAWRENCE T. JENKINS

**** **** ***** *****, **** *10 • BALTIMORE, MARYLAND 21210 • PHONE 410-***-**** E-MAIL: *******.*******@***.***

SUMMARY

Highly motivated, detail-oriented professional with over 35 years of experience in quality management in the aviation, space and defense (ASD) manufacturing industries. Demonstrated expertise in developing, implementing, managing and auditing quality management systems (QMS). Certified Aerospace Auditor

(AA).

EXPERIENCE

March 2015––Present Peak Quality Systems Improvement Baltimore, MD Aerospace Quality Management Systems Auditor/Consultant

• Performing audits of aerospace, defense and commercial manufacturing industries’ quality management systems (QMS) for compliance with applicable standards (e.g., AS9100, ISO 9001) October 2013––February 2015 General Dynamics Robotic Systems Westminster, MD Quality Assurance Manager / Management Representative

• Managed the QMS in accordance with AS9100 and ISO 9001

• Supported and communicated with process stakeholders, i.e., engineering, suppliers and customers

(internal and external), to determine requirements and resolve quality issues

• Applied Risk Management to identify potential problems and opportunities

• Performed root cause analysis using quality tools, e.g., Ishakawa (fishbone) diagrams, Pareto charts, 8D, 5-whys, etc.

• Applied statistical methods, e.g., SPC, Cpk, to monitor process control and process capability January 2007––October 2013 Independent Source Inspection and Surveillance Baltimore, MD Source Inspector/Quality Management Systems Auditor

• Performed source inspection of manufactured parts for compliance with customers’ purchase order requirements, and conformance to drawing specifications in accordance with ASME Y14.5

• Performed First Article Inspection (FAI) in accordance with AS9102 to verify conformance to product specifications and requirements

• Audited suppliers’ QMS for compliance with applicable standards (e.g., AS9100, ISO 9001, MIL- STD 45208)

January 2000––January 2007 Raloid Corporation Reisterstown, MD Director of Quality Control / ISO 9001 Management Representative

• Developed, implemented and maintained the QMS in compliance with ISO 9001

• Developed and maintained the document control process; approved new documents and changes prior to release; maintained records

• Implemented and managed the internal audit process in accordance with ISO 9001; measured and monitored the effectiveness of processes

• Monitored supplier performance and evaluated customer feedback to identify opportunities for continual improvement

LAWRENCE T. JENKINS

1040 DEER RIDGE DRIVE, UNIT 410 • BALTIMORE, MARYLAND 21210 • PHONE 410-***-**** E-MAIL: *******.*******@***.***

EXPERIENCE (CONTINUED)

• Responsible for investigating product, process and quality system nonconformities to determine root causes and corrective actions, and verifying implementation and effectiveness of corrective actions taken

• Programmed Coordinate Measuring Machines (CMM) to inspect precision machined parts for conformance to drawings in accordance with ASME Y14.5, and inspect repeat jobs to increase productivity

August 1996––December 1999 BPS, Incorporated Baltimore, MD Quality Control Manager

• Managed the QMS and supervised inspection team

• Performed quality engineering functions, e.g., root cause analysis, SPC

• Programmed CMMs

EDUCATION

National Graduate School of Quality Management Falmouth, MA

• Master of Science, Quality Systems Management, 2015 ACHIEVEMENTS

• Listed in the Online Aerospace Supplier Information System (OASIS), 2018

• AS9100 Aerospace Auditor Certification, Probitas Authentication, 2018

• AS9100 AATT Certification, IAQG Sanctioned, 2015

• Capability Maturity Model Integration (CMMI) for Managers Certificate, NASA, 2008

• Six Sigma Green Belt Certification, 2008

• Certified Quality Auditor, ASQ, 2002 2005

• ISO 9001:2000 Lead Auditor Certification, ANSI-RAB Accredited, 2002

• Certified Mechanical Inspector, ASQ, 1989

PROFESSIONAL AFFILIATIONS

• Associate Member of the American Society for Quality (ASQ), since 1989

• Senior Member of the American Society for Quality (ASQ), since 2005

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