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Network Engineer

Johnstown, New York, United States
August 17, 2018

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Justin St.Amour Phone: 518-***-****

** ******** **. *****:

Johnstown, NY 12095


Experienced IT professional familiar with various aspects of Information Technology including Cisco Networking Platform, VMware, Intel/AMD Servers and Workstations, and Windows and Linux operating systems. COMPUTER SKILLS

Network Design & Documentation

Cisco routers including 800, 1800, 2800, 2900, 3900 family Cisco switches including 2960, 3560, 3750, 3850, 4500, 6500, Nexus 7K/6K family Cisco wireless access point including 1130, 1230, 1250, 1600 family Arista switches including 7010, 7020, 7050, 7250, 7300 family ASA firewalls including 5520, 5540, 5585 family

Juniper Firewalls

Routing protocols: Rip, EIGRP, OSPF, BGP



Wireshark network analyzer

Linux OS – Debian derivatives


Cisco CCNA 2011 – 2014

CompTIA Network+ June 21, 2005

CompTIA A+ June 2, 2005


Conduent – Albany, NY May 2018 – Present

Senior Network Engineer/L3 Support

Troubleshoot network issues

Create firewall security policies to allow approved network traffic Maintain networking for 5+ global data centers

Design changes to optimize network functionality

NYS ITS DCN Contractor, Nfrastructure – Albany, NY August 2016 – May 2018 Network Engineer/L3 Support

Manage and maintain data center infrastructure

Create firewall security policies to allow approved network traffic Document all changes to network infrastructure

Participate in after hours change windows for infrastructure impacting changes Participate in after hours on call rotation

Maintain SLAs according to company policy

Troubleshooting of BGP/OSPF routing

Maintain 75+ VRF instances

Troubleshoot network issues

Installation of network infrastructure

Develop implementation plans for network changes

Perform route changes involving but not limited to static routes and route maps Participate in the build out of new 33,000 sq ft data center NYS DOH Contractor – Albany, NY June 2016 – August 2016 Network Engineer/L3 Support

Maintain WIC network including 200+ sites statewide Troubleshoot site to site connectivity

Deploy new remote sites to connect to dual hub DMVPN network Troubleshoot of EIGRP issues

Send Word Now Communications – Albany, NY October 2013 – November 2015 Network Engineer/ L2 Support

Maintain global network infrastructure across 6 data centers Troubleshoot and resolve network issues and provide on call support Maintain access control via ACLs, VPN access, two factor authentication Perform network device refresh during scheduled maintenance outages Build and deploy linux based servers including two factor authentication and FTP(S) servers Daily usage of electronic ticketing system, documentation and reporting Maintain Service Level Agreements (SLAs)

Use of VMWare for creation/deployment/maintenance of 500+ servers. Radius configuration used in conjunction with VPN access/two factor authentication Work with customer service to provide level 2 (L2) support to clients Independent Consulting – Amsterdam, NY May 2006 – October 2013 Network Infrastructure Consultant

Designed and deployed wired and wireless networks

Configured, integrated, deployed, and supported Cisco router, ASA, switch, and wireless access point Structured data cabling installation

Identified and resolved network and hardware issues Deployed and supported Microsoft Active Directory

Amsterdam Memorial Hospital – Amsterdam, NY December 2005 - May 2010 PC Technician

Ensured desktop and network support

Demonstrated strong interpersonal skills by providing friendly and courteous service Provided support for 250+ workstations and associated peripherals Provided On Call Support using various remote technologies, including VPN and Citrix Disaster Preparedness Coordinator

Managed, supervised, and trained 20-25 individuals Facility-wide disaster planning and mitigation

Team Leader of Emergency Communications and Decontamination teams Worked as part of facility Environment of Care committee Create and revision policies and procedures

Provide guidance and direction to team members

Provide training (in house or 3rd party) to team members to ensure skills are maintained Adirondack Cabling – Albany, NY July 2005 – December 2005 Cable Installation Technician

Installed voice, data, and video systems

Commuted to various commercial job sites on a daily basis MILITARY EXPERIENCE

United States Navy – Great Lakes, IL, 1999-2000

Seaman Apprentice, Honorable discharge

Received training as an electronics equipment repair specialist EDUCATION

New Horizons, Albany, NY

March 2005 – February 2006

Fulton-Montgomery Community College, Johnstown, NY September 2000 – May 2002 Part Time

Amsterdam High School, Amsterdam, NY

Graduated 1999, Regents Diploma


Decontamination Coordinator, 2006 – 2010

Emergency Communication Coordinator, 2006 – 2010

Disaster Preparedness Coordinator, 2006 – 2010

Emergency Preparedness Committee, 2006 – 2010

Environment of Care Committee, 2006 – 2010

Amateur Radio Operator, 2006 – Present

Member of Long Lake Rescue Squad as EMT-B, 2009 - 2012

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