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Manager Project

Kenosha, Wisconsin, United States
August 17, 2018

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**** ********** **

Kenosha, Wi 53144



IT Manager with strong leadership, interpersonal and communication skills with extensive experience in IT infrastructure, including computer operations, Unix, Linux and Windows administration and SAN design and operations. A results-oriented leader in all areas of Information Technology, with a strong blend of managerial experience, technical background and business knowledge with a commitment to customer service and excellence.

18 years in IT management leading projects across Unix, Linux, Windows Mainframe and SAN environments.

Proven ability to direct planning, engineering and operations across multiple platform Server and Storage areas for a Fortune 100 enterprise.

Successfully managed high volume infrastructure upgrades in one of the largest single instance SAP environments worldwide.


W. W. GRAINGER, INC., Lake Forest, IL 1987 – 2015

International distributor of industrial products

Infrastructure Manager (2013 – 2015)

Led a successful transition of staffing to external contractors while successfully managing incumbent staff through transition.

Led technical transition to contractors.

Maintain a successful relationship with external provider.

Manage IT budget that includes licensing and maintenance.

Consult on IT hardware and software budget and purchasing and capacity planning.

Participated in development of Agile Kanban process improvement effort to improve infrastructure build efficiencies.

Directed infrastructure builds across hardware, server and storage teams.

Directed team leads in management of day-to-day run activities. This includes 55 contractors.

Managed transition activities for server and storage environments to new Service Now CMDB.

SAN Manager (2009 – 2013)

Led a team of 5 storage and backup administrators responsible for 1.2 PB SAN environment across multiple data centers including EMC VMAX, NAS, Avamar and Data Domain storage; Netapp storage and Oracle tape libraries.

Managed storage capacity for large-scale SAP environment including SAP databases up to 20 TB.

Managed backup and archiving environments including SRDF replication to off-site business continuity data center.

Led project to migrate backups from tape to disk-based appliances improving backup & recovery times.

Led efforts to migrate to newer storage technology.

Developed administration strategy for technical teams who provisioned and maintained SAN and backup environments to enable greater efficiency and productivity.

Maintained budget responsibility for multi-million-dollar infrastructure.

Led and directed engineering efforts in the SAN environment.

Directed storage portion of effort to migrate infrastructure from UNIX based to Intel based hardware.

Unix Team Lead (2006 – 2009)

Managed server infrastructure that supported a large-scale SAP operation with the world’s largest single instance SAP database.

Managed UNIX infrastructure that supported ecommerce site.


Managed UNIX security and Sarbanes Oxley compliance efforts.

HR administrative duty for UNIX, Linux and mainframe areas.

Managed to a level of 99.9% availability in these environments.

Budget responsibility for multi-million-dollar infrastructure.

Managed performance and capacity efforts.

Managed design and engineering efforts.

Led effort to decommission mainframe environment.

Platform Operations Team Lead (2004 – 2006)

Managed the implementation of new infrastructure for a large-scale SAP environment including over 200 UNIX, Linux and Windows servers, SAN infrastructure and storage. Managed UNIX and mainframe systems software staff.

Led implementation of infrastructure for a “green field” SAP environment replacing current infrastructure.

Managed implementation of new infrastructure for offsite disaster recovery fail over site. This included over 200 UNIX, Linux and Windows servers, SAN infrastructure and storage.

Infrastructure asset management responsibility.

Managed multi-million-dollar hardware and software budget.

Manager Unix Administration (2000 - 2004)

Improved internal effectiveness focusing on experience and maturity.

Effectively led several projects to improve system stability and customer satisfaction.

Improved vendor relationships with more effective solutions.

Migrated mainframe MVS staff to UNIX platform with 0% change in employee turnover rate.

Manager, MVS and Network Software (1999 - 2000)

Managed completion of Y2K software upgrades and testing.

Successfully supported applications Y2K testing.

Managed successful Y2K rollover.

Managed successful implementation of parallel sysplex in MVS environment.

Led infrastructure team to successfully implement a DB2 data warehouse on the mainframe and build UNIX systems to support data marts.

Project Manager, MVS and Network Software (1998 – 1999)

Managed successful implementation of new operating system software, OS390 V1.3.

Managed implementation of mainframe Y2K test environment.

Managed mainframe software upgrades for Y2K.

Y2K Project Manager (1997 – 1998)

Software Programmer (1994 – 1997)

Storage Analyst (1992 – 1994)

Operations Support Supervisor (1988 – 1992)

Operations Shift Supervisor (1987 – 1988)


Roosevelt University, Chicago, IL 1997-2000

Pursued BGS degree in business management

College of Lake County, Grayslake, IL 1992 – 1993

Business management curriculum.

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