Sales Engineer

HANDE OZ ERDOGAN

Sarıgöl Mah. Yücel Sok.*/* ***** Gaziosmanpaşa / İstanbul TURKEY

********@*****.*** +90-534-***-****

Objective

To obtain a position with Public Content Team and apply my current experience and knowledge of LEAN Methodologies and Pre- Sales Functions.

Highlights

- Kaizen Problem Solving Technics - ISO 9001:2015

- 8D Problem Solving Reports - P-FMEA (Process Failure Mode and Effect Analysis)

- PFD (Process Flow Diagrams) - VSM (Value Stream Maping) Education

İstanbul University 2011

Bachelor of Science in Chemical Engineering, İstanbul – Turkey İstanbul University 2015

Master of Business Administration, İstanbul – Turkey Experience

Staubli Electrical Connectors Present

Sales Support Executive

- Provides pre-sales functional and technical expertise through the buying process

- Provides start-up project development and on-going customer support

- Develops and submits verbal and written reports detailing new opportunities, sales calls, potential customers and customer needs

- Provides support for field sales engineers.

- Creates marketing plan according to budget and organizes marketing activities such as magazine ads, exhibitions or event organisations.

- Leads ISO 9001:2015 quality management activities in company Arzum Electrical House Appliances 2016-2017

Supplier Development Engineer

- Drove supplier selection through robust qualification processes

- Drove improvement utilizing Lean methodologies, supplier scorecard and own supplier audits Senur Electrical House Appliances 2013-2016

QC/QA Engineer

- Was the lead for a key account customer’s (Philips) projects and tracked all quality steps (QA/QC)

- Was the lead of sample control and end of the line check (100% check) teams

- Made MSAs (Measurement System Analysis) for sampling and end of the line teams

- Prepared P-FMEA and Control Plans for assembly lines to prevent failure modes of the processes

- Assisted the team for line balancing and preparing the PFD (Process Flow Diagram)

- Prepared the 8D Problem Solving Reports

- Was the lead of Lean Transformation

Certifications

- Kaizen Problem Solving Technics - Lean Manufacturing and Tools

- 5S and Visual Manufactoring Areas - VSM (Value Stream Maping)

- Lean Thinking - EN Standards for House Appliances

- Internal Audit

Skills

Languages: Fluent in English an Native in Turkish

Computer Skills: Office Tools - Excel, PowerPoint, Word, Outlook ERP - Enterprice Resource Planning

CRM - Customer Relationship Management

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