JILL A. TYROL
267-***-**** (cell) www.linkedin.com/in/Jill-Tyrol ****.*****@*****.***
ACCOUNTING PROFESSIONAL
Organized and versatile professional with broad experience in multi-faceted, diverse trust accounting and operation functions. Strong analytical and complex problem solving skills. Highly motivated with attention to detail in deadline-driven environments. Excellent interpersonal skills in communicating with management, co-workers and clients.
PROFESSIONAL EXPERIENCE
PNC FINANCIAL SERVICES, Philadelphia, PA
Investment, Wealth Management, Fiduciary Services, FDIC-insured banking products and services
Operations Analyst Senior 2010 - 2016
Executed complex transactions/processes, utilizing standard procedures. Worked directly with account administrators and officers providing advice and consultation.
Processed and reconciled complex transactions of varying risk and financial value, in accordance with the established policies and procedures. Identified and addressed exceptions and served as a point of escalation for complex transactions.
Accommodated local market research and special handling requests.
Reviewed transactions and related documentation. Verified work processes to ensure completeness and accuracy, while conforming to established service levels, applicable policies and procedures.
Reviewed reports to identify exceptions, monitor quality and ensure compliance.
Established a strong reputation for partnering internally with service partners to route calls, documents or other actions to complete tasks.
PNC FINANCIAL SERVICES, Philadelphia, PA
Investment, Wealth Management, Fiduciary Services, FDIC-insured banking products and services
Financial Processor 2001 - 2010
Executed and processed fee derivatives, as provided by the trust agreement. Supported and maintained the fee billing system.
Established and maintained accounts, ensuring accurate fee computations.
Calculated manual fees, creating receivables and invoices when necessary.
Processed payments and released receivables, charging client's accounts.
Performed daily settlement of check and charges processed. Prepared deposits crediting the respective DDA accounts.
Investigated and resolved inquiries involving incoming checks received with incomplete customer information.
Processed and verified maintenance, special handling requests, while accommodating local market research.
JILL A. TYROL ****.*****@*****.*** PAGE 2
RTE ASSET MANAGEMENT, Rydal, PA
Broker Dealer and Investment Advisor
Assistant Contracts Administrator 1996 – 2001
Supported broker dealers, utilizing mutual fund companies. Prepared monthly expense reports for processing.
Reviewed new business contracts, ensuring all appropriate documentation and signatures were present in order to establish client's account.
Contacted mutual fund companies, verified registration of client's investment account. Ensured that fund companies would acknowledge our ability to place trades on our client's accounts.
Verified information received from the mutual fund company was consistent with the broker dealer information provided on the contract.
Placed trades on client's accounts, via the mutual fund companies.
TECHNICAL SKILLS
MS Word Excel Outlook Various Trust, Operations and Accounting Systems
EDUCATION
Jules E. Mastbaum Area Vocational Technical School, Graduate, Business Education Major