Office Assistant Customer Service
Resume:
Lillie Jean Pancotti
Fresno, Ca. 93706
Phone: 559-***-****
**************@*****.***
OBJECTIVE
Seeking a position with a reputable company that will allow room for professional growth, while
Affording me the opportunity to maximize my skills and abilities.
PROFESSIONAL SKILLS
. Extraordinary People Skills . Punctual . Professional . Reliable . Detail Oriented
. Honest . Hard Worker . Compassionate . Trustworthy . Type 50 wpm . 10 Key by Touch
. Ability to Operate Multiple Phone Lines
EMPLOYMENT HISTORY
Robert Half / Office Team – Office Assistant Fresno, Ca. March 2018 – Present
Duties: Greeting customer, answering phones, taking messages, data entering, filing, faxing, scanning
Customer service, funding auto loans, ten-key, verifying employment, verifying resident, and verifying
Auto insurance.
Hire up Staffing Services - Office Assistant Fresno, Ca. April 2017- March 2018
Duties: Greeting customers, answering phones, taking messages, data entering, filing and labeling,
Mail sorting and use of office equipment. Supervisor: Rebecca Abell-559-***-****.
In-Home Supportive Services - Care Provider Fresno, Ca. November 2006- September 2015
Duties: Assisting elderly clients to live safely and independently in their own homes, assisting
With light housekeeping, meal preparation, laundry, grocery shopping, assisting with client’s personal
Care, grooming, bowel/bladder care, and bathing.
DaVita Ash tree Dialysis - Hemo-Dialysis Tech. Fresno, Ca. January 2006- November 2006
Duties: Opened clinic for dialysis care, set up machines for Dialysis exchange, taking vitals, maintaining
Cleanliness of Dialysis Machines between patients, completing all necessary paperwork, maintaining water levels between patient runs, and working with nursing staff to ensure the best patient care possible. Supervisor: Ka Vang – 559-***-****.
Pacific Healthy Family Dialysis – Hemo- Dialysis Tech. Fresno, Ca. July 2001 – December 2005
Duties: Opened clinic for dialysis care, Set up machines for Dialysis exchange, taking vitals, maintaining cleanliness of Dialysis Machines between patients, taking vitals, completing all necessary paperwork, and working with nursing staff to ensure the best patient care possible. Supervisor: Mary McPherson –
University Medical Center- Medical Receptionist Fresno, Ca. March, 1997- August, 2000
Duties: Assisting Case Managers and Social Workers with patient paperwork/ transfer package,
Collecting patient’s History and physical information, ordering lab work, preparing face sheets and health summaries, and all paperwork necessary for transferring patients, ordering medical records, checking bed availability at other facilities, assisting nurses medical records, assisting nurses with TAR requests when necessary, greeting and directing patients.
Education
Washington Union High School- Diploma Easton, Ca. August, 1978- June, 1982
Phlebotomy & Skin Puncture Training- Certificate Fresno, May 1991
Clovis Adult School- Anatomy & Computer Courses - Clovis, Ca. November, 2006 – May, 2007
Reference
Ruby Hewitt **********@*******.*** 559-***-****
Giness Siemen ************@*****.*** 559-***-****
Dianne Townsend ****************@*****.*** 559-***-****
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