Customer Service Computer

Crowley, TX ***** 817-***-**** **.*****@*****.***

Marcus Oliver

Information Technology Technician

7+ years building and fixing computers, Familiar with: C#, Platforms: Microsoft Windows® XP and Microsoft Windows 7, XP Vista 7, 8, 8.1 and 10, Linux, Android, Windows Server 2012 and OS 10, Networking

Education

December 2017 Udemy Online

CompTIA A+ Certificate

May 2018 Hill College Cleburne, TX

A+ Certified 220-901 & 220-902

Professional Experience

Computer Set-up and Hardware

1997 to 2004

American Laundry & Linen Services

Installation of hardware

Resolve issues surrounding computer hardware, software and network

Conducted configuration, installation, maintenance and documentation of computers, software and printers

Computer Set-up and Maintenance

2004 to 2009

Liberty Healthcare Linen

Troubleshoot and Problem solving server issues

Hardware installation

Assisted in routine maintenance

Support with audio and video equipment

Resolves issues surrounding computer hardware, software and network

Computer Sales

2010 to 2011

Fry’s Electronics

Assisted Students and Customers with picking out the proper hardware/components for building a computer

Troubleshoot and Resolve issues surrounding computer hardware, software and network

Customer Service

Security/Computer Networking 2011 to 2013

North Texas Jelly stone Park

Cable and Internet networking with trouble shooting

Assisted in routine maintenance

Troubleshoot, Problem-solving server and hardware issues

Buying computer parts to fix issues

Maintaining the copiers, phone systems, printers, computers, networks, websites and all software applications used

Computer Contractor 2013 to Present

Independent Contractor

Troubleshoot and problem solving server issues

Hardware and cable installation

Assisted in routine maintenance

Resolves issues surrounding computer hardware, software and network

REFERENCES

Joe Lee Hicks – Manager – 817-***-****

Gary Parish – 817-***-****

Brain Hale – Engineer – 817-***-****

John Oliver – Owner – 817-***-****

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