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Engineer Software

Indian Trail, North Carolina, United States
August 15, 2018

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Alfred Kokoszczynski

Cell 980-***-****

QA Analyst/Test Engineer

Hands-on technology professional accustomed to working in fast paced highly complex, project-based environments. Multifaceted experience in QA software testing and user-acceptance testing.

Technical Skills

•SQA Testing & Methodologies, Test Plans, Cases & Reports. Functional Requirements, Scripting & Documentation. QA Test Audit.

•Regression & Negative Testing, Performance/Load/Stress Testing, Test Automation.

•Defect/Bug Tracking, Test Strategies & Coverages.

Professional Experience

Gilbarco 09/2015 – 12/2016

Contractor/Test Engineer Greensboro, NC

•Create Test Plans/Scripts/Reports for Remote Cloud Connection Project.

•Modify Scripts and values in code provided by developers to assist on Testing and Diagnostics.

•Perform hardware/software installations for SQA, Reliability and other labs.

•Coordinated with Field Team in installing and configuring Remote Customer Site. (Onsite)

•Utilized UAT testing process with Contractors and Field Engineers to verify software was fully operational.

•Assisted in Training other team members when joining the current project.

•Trained Field Engineers all over the East Coast and Mid-West on current project for Alpha Trials

•Utilized SharePoint for test scripts, documentation and service builds.

•Assisted in created excel scripts that engineers used for collecting data from tests inside SharePoint

Verifone Inc., Clearwater, FL. 02/15/2014 – 08/01/2015

Quality Assurance Software Analyst/Engineer

•Obtained software builds for defect testing as well as full Software Regression.

•Create, monitor, and close software defects in efficient manner.

•Documenting tests with Test Plan, Script and End Report.

•Setup of hardware, proprietary/standard and associated peripherals for software installation.

•Product Certifications, Hardware/Software.

•Worked with SharePoint Admin’s to create new pages and databases for projects and testing materials.

•UAT tested new features in in-house customer lab's to ensure design and features were as client specified.

•Managed work flow/projects between Development, Engineering, QA and Beta for Customer release.

Verifone Inc., Clearwater, FL. 11/2011 – 02/15/2014

Tier II Technical Support

•Troubleshoot proprietary software built on Linux Platform.

•Troubleshoot hardware designed for use in retail Petroleum markets.

•Patched software bugs.

•Created reference materials for extensive Knowledge Base.

•Utilized and created SharePoint documentation/databases for helpdesk users for known issues and bugs to be escalated to Engineering team.

•Document detailed client issues and actions taken using AMDOCS ticketing software.

•Use PSCP, SCP and FTP protocols to transfer files.

•Utilize VPN access to small private Petroleum corporations to resolve software issues.

•Customer advocate for large Petroleum Corporation handling calls/ escalated from lower level support.

Pitney Bowes, Albany, NY. 01/2008 – 04/2008

Technical Support Representative

•Created backup images of end user’s PC’s.

•Created users on Active Directory and Roaming Profiles.

•Setup and troubleshoot networked printers.

•Installed, upgraded, and replaced PC components.

Wachovia/Wells Fargo, Charlotte NC 08/2010 - 07/2011

Bank Teller

•Handled customer transactions such as Deposits, Withdrawls, and Cashier Checks.

•Sold new/extra accounts for Checking, Money Market and Savings to customers which Lead Bankers would finialize.

•Performed outgoing courtesy calls to customers.

•Assisted Customers with their Safety Desposit Boxes.

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