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Customer Service Machine Operator

Germanton, North Carolina, United States
August 14, 2018

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P.O. Box ***** Rock Hill, SC ***31 803-***-****

Career Focus: Operations Production Logistics Management

Over 15 years of Manufacturing Shipping and Receiving Industry including

Quality/Safety/Production Planning. Background in Quality Control & Processing. Highly Proficient in JD Edwards, Oracle, Tran Collector software, and with shipping documents created through Global Edition of SAP.


Dependable hard worker Self-Starter

Valuable Team Player Analytical, detailed/goal oriented

Works well with others Employee interviewing & hiring

Excellent Organizational/communication skills Ability to follow instructions


Shipping and Operations Services Technician April 2013 - Present

Kuraray America, Inc- Vectran Division, Fort Mill, SC

Responsible for the operations of the shipping and receiving department.

Prepares shipment and ensures documents are accurate for shipping.

Reconciles waybills, bill of ladings with bill of materials and actual shipment arrivals.

Communicates with production planning, customer service, transportation, and sales on a daily basis.

Responsible for monthly inventory, ordering of supplies for department, and inventory stocked to date.

Utilize Microsoft Word, Excel, Outlook, & SAP on a daily/routine basis.

Works with customers to make certificates of compliance/maintains daily list for accuracy.

Machine Operator

Domtar Paper Company, LLC, Rock Hill, SC September 2002 – April 2013

Operated an offset printing press/met required production.

Produced quality forms for various customers.

Provided safety and health information to committee participants.

Set up and load raw materials properly and efficiently.

Performed routine process cleaning to optimize quality waste and run time.

Ensured daily paperwork was submitted accurately and on time.

Served as a committee leader for WEBS/Safety committee (2004-2010).


Phone: 803-***-**** Email:

Shipping Clerk

Atotech USA Inc, Rock Hill, SC January 2000 – September 2002

Shipped domestic and international orders to various customers.

Reviewed and assembled product orders, created shipping labels, and bill of ladings.

Operated sit down/stand –up forklifts, moving raw and finished products, with a successful track record of zero products damaged and no personnel injured.

Completed raw materials and goods inventory audit daily.

Shipping and Receiving Supervisor/Production Planner

Thyssen Steel Krupp, Aiken, SC July 1997 – January 2000

Verified and maintained records of all incoming and outgoing shipments.

Maintained inventory management system to reflect actual/outstanding inventory levels.

Provided regular reports to logistic companies on inventory movements.

Reconciled waybills, bill of ladings with bill of materials and actual shipment arrivals.

Maintained production planning.

Interviewed & hired various employees.

Verified the quality of all slitter job set-ups, prior to running.

Verified the quality of all finished products, prior to shipping to customers.

Communicated with production planning, customer service, transportation, and sales on a daily basis.


York Technical College, Rock Hill, SC

Business Management/Concentration in Logistics, anticipated Summer 2018. GPA: 3.2

Certificate in Accounting, anticipated Summer 2018

South Aiken High School, Aiken, SC

Diploma, June 1995

Certifications/Training: Forklift licensure Hazardous Materials Transportation Certified First Aid CPR AED certified; Microsoft office (Word, Excel, Outlook, and Power Point) Familiar with Microsoft Office Utilities

Honors/Awards: Phi Beta Lambda, York Technical College 2012 Master Mason of the year award, St Peter Lodge #142, 2007 Deans Council, York Technical College, 2012-Present Dean’s List York Technical College 2007 & 2012

Leadership Experience: Youth Mentor, MIB Program York Technical College 2012- 2013

Relay for Life, Committee member (Domtar) 2012- 2013 Youth Advisor, Menzel Temple#35 (Shriners) 2007-present

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